エース オテル パリ ロワシー(Ace Hôtel Paris Roissy)

Hôtel bien placé pour prendre l'avion à Roissy

I have a problem to check in when my booking not appear at the hotel service. Problem come from trip.com not hotel.

just don’t go

Thanks

Nice hotel that has the potential to be a great hotel. Spacious rooms, nice decor, lots of free parking and overall a great place to stay. Minor improvement would include better housekeeping and little extras like soap and real cups in the bathroom. Cheaping out drags down the potential of the rooms. Nonetheless worth a stay and good overall.

Juste 1 nuit à 2, hôtel très convenable, bon rapport qualité-prix. Chambre et douche spacieuses, et propres. Seul bémol, 1 seul jeu de serviettes pour 2... compte tenu de notre heure d'arrivée, nous ne sommes pas allés réclamer un autre jeu, et heureusement j'avais prévu.

This was the most horrendous experience I've ever had with a hotel. When we arrived the gentleman working the lobby desk immediately yelled at us to wait. He was very rude. He finally started to help us check in but interrupted to start yelling and screaming at another guest trying to check in. I don't know what was said because it was in French but it was very heated and it didnt feel safe. He finally said You have 5 people nooking was for 4 people. This was my mistake as I usually book for 4 people since our oldest is usually at college. I would have just booked another room but he just started yelling thatcwe can't stay there. I think I was only allowed to say a couple of words through this whole experience. We just needed to sleep a few hrs before our flight. It was supposed to be a quick stay for a long layover. It turned into the modt nightmarish situation as we were then stranded out in the middle of nowhere with no cell service trying to get an uber to pick us up.

Good location, accessible by public transit during the day/early evening. Shuttle available with restricted hours. Quieter than expected. No restaurants near by but you can buy a prepared pizza

This hotel is called ACE Roissy… it’s 20 km from Roissy. Liars. Shame. Because ********** made a mistake, after having paid 60€ of taxi at 1.30 am, I couldn’t have a room. I was so upset that the guy at the reception felt my behavior outrageous and… literally called the Police! At 2 am!!! And ********** didn’t even understood why I asked to be refund.