Stayed here 3 nights. Had room with private Onsen on the balcony which was a big bonus. The room itself is sp****, as would expect. Futon bed put out on an evening. Chair is effectively on the floor. The bathroom like would get on a yacht. Food is whatever is served which my wife found challenging although they did their best to cater for her as a vegetarian. They helpfully booked us an Italian restaurant for one night. Also were v helpful arranging car hire for the day. All in all recommend but be aware it’s not a Western experience. Many guests dressing accordingly in clothes provided