The room was not complete clean they were stains in some of the surfaces and the lamps were not clean. The service at the restaurant is very poor as I waited at the hostess table around 10 min and no one came over so I felt it was very lack of service but the food overall is good. The facilities are okay but the SPA is still closed. I had a great experience as it closed to the areas I needed to be and the front desk was very helpful. The comfort of the bed and pillows are great! Excellent views of the cerro and the amenities in the room are just great smell so good.
I stayed here for 4 nights in January 2024. The hotel is new, very clean, well maintained, and (mostly) quiet. (I was in a room next to the elevator and for some reason on one night the elevator kept dinging its arrival...even if it wasn't arriving on my floor). I would definitely consider staying at this hotel again. My only challenge--and this is not the hotel's fault--was getting Uber pickups. The app autocorrects for pickup at the building behind the hotel which isn't a big deal but was annoying initially.
This is a nice e hotel, with a great interior design, and very comfortable spaces. Located in Valley Oriente mall in San Pedro, NL, its a great option if you are visiting Monterrey, as is conveniently located and in a very secure area. There are plenty of dinner options nearby, and the site restaurant and bar are good options as well. The only but i see in the room design is that the water closet is not completely enclosed.
I visited Safi Valle at Monterrey for business. The hotel was very clean, located in safety area. There were various amenities around it, such as Starbucks, OXXO CVS, Soriana supermarket, and a big shopping mall. I was a little disappointed at relying on ice buckets without a refrigerator, but it's not important.
Las instalaciones del hotel no son malas, para el precio está bien pero el trato de parte de los empleados es PÉSIMO. Pagué dos noches y a la primera mañana me abrieron la puerta de la habitación alegando que ya se había vencido y me tenía que salir, como si fuera motel, sin tocar si quiera la puerta. HORRIBLE, la recepcionista despota diciendo que yo mentía, me hizo ir a la recepción a revisar si era cierto y solo dijo ah, si pagó las dos noches. Pésimo trato.
ゲゲスト到着すると、老舗の古いホテルだったので興奮しました。ただ、フロントの女の子は失礼で、素早く話しかけました。予約があっても部屋をもらえるのに何時間も待たなければなりませんでした。チェックインの手続きが面倒でした。私たちが待っている間、彼らは私たちにアルコールのような味がなく、他の成分が欠けている恐ろしい飲み物を提供してくれました。私たちはロビーまで歩いて、どんな信号でもビジネスをしなければなりません。私たちは眠りに落ちようとしているので、子供たちのプールとエレベーターの隣に私たちを置きます。Thankfully, the elevator was broken and does not work or we will be hearing that for all hours. I only hope that we don't have a fire because we are up here with only one staircase down. I would not recommend staying at this hotel at any price.私たちはこの自称の「豪華さ」のためにプレミアムを支払っています。私たちは両方とも空腹ですが、食べ物が他のすべてと同じくらいひどいことを恐れているので、ホテルのルームサービスを使用しません。ここに滞在しないでください。それは大きな失望です。
GGil around the worldQuite a nice hotel, the area is nice and the service was good.
They have a 24/7 coffee machine that seems like everyone loves it
And very important, international plug 🔌
Hice mi reservación por medio de booking pero las reservaciones se cancelan si no se llega antes de la 6, por lo que llegue después de la hora y lo reservación ya no estaba, me dieron la única habitación disponible y me comentaron que era en el piso donde no se habían renovado, y se notaba. Los interruptores estaban en mal estado, había muchos desperfectos en la habitación, solo me quedé una noche ya que no tenían habitaciones renovadas de una sola cama. Todo lo renovado son de dos camas. Cuenta con microondas, mini refri y un area de sala, barra en la habitación.