ニュー ハウス カントリー ホテル(New House Country Hotel)

Beautiful location, nice staff, food okay, perfect room. I really enjoy my stay at this place.

A very nice Chris**as experience. There was nothing l could fault with the hotel. The only issue we had was that the post code took us to another hotel down the road that is closed so took a while to find it.

Excellent bedroom with a nice large bathroom and with a separate shower and bath, very upmarket and modern, it had a view through the patio doors giving an great view over Cardiff and on to the Bay and the Severn from it's private patio

Lovely accommodation. Beautiful views. Friendly, accommodating and happy helpful staff. Lovely breakfasts. Peace and quiet. With lots of exciting upcoming events. Highly recommend.

The view was wonderful. The staff was very helpful. We had an excellent dinner in the restaurant. However, there were a lot of stairs. It's too bad they didn't have an elevator we could use since I have knee problems. It's also a little hard to find!

Dishonest hotel management. Overall a bit tired. Room wasn't great and as there were no others avaialble, I arrangeed to check out the next day (originally booked for three days). Despite promising to refund the other days, the hotel didn't do this, claiming it has to go through *******. ******* say the same regarding the hotel. So effectively I've been defrauded. Short of taking them to court, there's not a lot I can do. A lesson learnt that it's better to book direct when conveneint. But not this hotel!

Room and property very clean and pleasant, feel like rooms turned over quickly however, dirty cups , milk and water not refreshed, pillow cases not un folded /fitted correctly. Small things but all to the overall feel. Staff on arrival and other times spoke very minimally , gave the room keys , no offer or info about dinner, breakfast or facilites. No mention of internet or checkout times, aware it on the printed key sleeve hut just a strange experience. I did raise some issues (cups and water) and staff were polite and helpful. There was a wedding on when we arrived, it was loud and you could hear the marquee from our room, no one mentioned anything about this to us (although i wonder if this mean food was unavailable and this is why it wasnt offered?) When we arrived all windows etc of hotel were open and main areas smelt of 'fried things' so we didnt ask as wasnt what we expected from the look of the hotel. No mention or apology for the noise. Check out similar to check in, no questions, minimal interaction, took key and told all settled. The positioning of the hotel is lovely and the views are incredible. But i dont think we would return. Nothing 'wrong' just not all we were expecting.

I like the history of the house. It is mind blowingly gorgeous. Pictures don't do it justice. I'll be back

Always have a wonderful stay, staff very welcoming, can’t wait to go back.