ザ ポイント ホテル & スパ(The Point Hotel & Spa)

We thoroughly enjoyed our stay, room was comfortable and clean, food and room service was good and the staff were all helpful and friendly.

We were very disappointed with this hotel. We could not bath because in two days they could not find a bath plug that fits! The bath was the main reason we wanted the room! The aircon dit not work, heard from others that it was a normal problem. The door fell of the rail. The bed was comfortable and atleast the staff was friendly and professional

What a lovely stay. Very comfortable room. All the amenties needed. The location is great. Except that if it is misty the fog horn is very close. Service was very goof and the breakfast compared well to most hotels I have stayed in.

I suggest the hotel to invest on a generator as an alternative to loa shedding so that during during shedding you can atleast have lights on. It becomes very dark without lights. Breakfast menu was the same for those two days I was there.

Thank you for excellent service and hospitality. Our stay was memorable! The Hotel offered breakfast which was included with the daily rate. Value for money. The staff is friendly and always willing to help. Hope to see you soon.

3 star at best. The only good thing is the view. Power cuts as well at breakfast (why no gas burners or generators) Dark and dingy - all very tired and run down - seem to be full of low rent holiday makers. very disappointing.. there must be somewhere better in town

The Good: Location: Beautiful, right on the beach Staff: Very friendly Breakfast: A nice buffet included with your stay The Bad: Mold: Bathroom ceiling/wall covered in it from not keeping AC and bathroom fan on. Aging: the salt water has corroded everything. Needs a renovation. Some tired furniture as well. AC in our first room (a very nice room that has been fixed up recently) was broken. We booked here because it was listed as 4 star, was reasonably priced, and the location right on the water can't be beat! It looks to be a once nice resort, but it's tired and needs a lot of work. The night staff was very friendly when we arrived late and took good care of us. Very friendly! We got to our room, the honeymoon suite, and it looked great, but the AC was broken. They moved us down the hall to the family suite. Very large. They apologized that the television in one room had been moved to another room... but it was late, there was a TV in the 2nd room of the suite, and we were tired. The AC worked well in that second room. Then we saw the bathroom. It smelled musty, and when we looked up into the corner above the shower it was covered in black mold! We cranked the AC and left the light / fan on for a while and it smelled better... but it's moldy (the AC was off when we came into the suite, so it's humid... can't shut off the AC to save electricity when you're at the beach). Everything is corroded and moldy because of it. It needs a scrubbing and a coat of Kilz paint. It is listed currently as a 4-star hotel, but I would say it's grasping desperately at 3 stars...

Great location for the views. One issue is as we discovered the fog closes in then the fog horn blasts out constantly about 100m from the bedrooms all throughout the night. Also get use to load shedding

what an absolute waste of such a perfect setting!!!!! front desk service was worse than poor. no one knew what they were doing. we were knocked awake just before 24h00 by a staff member checking if the room was occupied. no TV reception. shower floor tiles were lifting. the breakfast and service was very good. Dinner was very pricey and not to be recommended. hotel looks derelict and needs urgent maintenance and overall uplift