This is the worst novotel we have ever stayed in.
We could say there is no housekeeping at all and the cleaniness is in doubt. The housekeeping department seems under-staffing and they did the housekeeping at 11:30pm which loudly affected our rest. Also, they only changed the towels but not doing other types of cleaning eg floor vaccuming so we could always found hair and dust in our room and toilet.
The wall is not too sound-proofing, can hear anyone talking or housekeeping staff working in the corridor.
Besides, there is totally no view from our room, there is a building in front which block our view fully.
Avoid this hotel if you are in Perth. Not sure why the rating is so high.
自動翻訳