ゲゲストVery good stay. Reception staff very friendly and helpful. Hotel foyer area looks impressive, but the rooms were slightly lacking…they were clean and well decorated but I wasn’t a fan of the open shelving for clothes, there was no hairdryer (can be requested from reception), no fridge/minibar and only 1 towel for 2 guests? These were small issues though, and were the only minus points. Right behind the hotel, a 2 minute walk, is the rail station straight in to Geneva which was a huge benefit. The only other thing I would point out is that the free shuttle from the airport needs to be arranged/booked in advance, easy enough but I didn’t realise until arrival at the airport.
HHammalAmiriWe were quite disappointed in our stay at Hotel Eden, but first the positives;
Let us check in early
Priced competitively for Geneva
Negatives;
We felt the room did not match the photos on trip.com. A room with carpet and what looked like a terrace is in the pictures. We got a really old dated room without carpet and no balcony terrace.
The description of the hotel states amenities like dental kit, conditioner and there wasn’t anything. There wasn’t even any bottles of water in our room. The sliding door for the shower was broken.
The breakfast was really small and limited and of a very basic quality.
It was my girlfriend’s birthday and there was no mention or wish of a happy birthday.
This is only the second negative review I’ve left on trip.com out of 30+ hotel bookings in the last 1.5 years