Overall is fine, especially on front desk staff, when I report them the problem about the room quality, they will take a prompt action to follow. They would have a room to do improvement on room regular maintenance or daily cleaning to meet the criteria as a Five Star hotel. But service time(14:00-22:00) of indoor swimming pool is not so friendly for guest who wanna to take an exercise during morning. Perhaps it could make some adjustment.
The hotel is relatively new and well maintained. One major downside is the lack of dining option inside the hotel. There are a fair number of eateries and restaurants nearby. There is a McDonalds and a KFC within the same block. It is very quiet at night due to the location. Overall, it’s a good place for business visits.