Its a bit noisy in the area so I recommend that the hotel management invest in more soundproof curtains. Apart from that the beds and linens are so clean, the breakfast was hearty, and the staff were very kind.
This was my 3rd stay at the Somerset and it didn't disappoint. In terms of strengths there are a few areas that stand out. 1) Service - The staff are fantastic. Everyone is so kind and helpful. Nothing is too difficult, and I have never encountered anyone whose attitude was less than A+. I was last here 6 years ago and several staff members even remembered me. A special mention to Ross, who is one of the most impressive people I have come across working in a hotel. He is so kind and constantly goes out of his way to improve the experience of the hotel guests. In a place where the standard of service is already so high, it's incredible that he still stands out. The Somerset is so lucky to have him, and I hope that is recognised by management. Also, a special thanks to our housekeeper Ralph. He was so thorough and kept our room spotless throughout our stay. In general, the standard of housekeeping I have had at the Somerset is the best I have experienced. 2) Pool & Gym - The pool is absolutely beautiful. Great place to chill. Infinity style with a good mix of sun and shade. Heaps of sunbeds and days beds. Long enough to do laps if you want and not that busy. The gym is the best I have seen at a hotel. As someone who regularly works out it exceeded my expectations. Most hotel gyms are pretty rubbish, but this one is close to fully equipped. 3) Location - Great spot only 5 minutes' walk from shopping centers and restaurants. No need to take public transport if you stay here. Despite being so central it is pretty calm and quiet, particularly by Manilla standards. 4) Rooms - We stayed in the one bedroom. It was clean, spacious and modern with everything you need for a short-, medium-, or long-term stay. 5) Restaurant - The Onsite restaurant is really good and is actually catered by the chef who operates another very well-known restaurant nearby. We ate here 3 times and found the food both high quality and good value. A big improvement from when I last stayed here 6 years ago. The hotel doesn't have any real weaknesses but there is one opportunity I'd like to highlight that would have brought my experience to the next level. Food Allergy Labelling - I suffer from several food allergies. In western countries most restaurant menus are labelled so people know which food contains different allergens (gluten, dairy, vegan ect). The Philippines in general is terrible for this and having to check and recheck this stuff with restaurant staff is honestly the most stressful part of travelling for me. Considering how many of the hotel's guests are westerners it would be great if the restaurant could add these labels to their menu. Food allergies are very common. It would be easy for the restaurant to do and make a big difference for guests like me. Overall, I had a great stay. Thanks again Somerset Alabang and see you next time.
Bellevue muntinglupa I have some questions for this hotel Firstly, why do they even ask guests to web check in, require guests to upload requirements like personal id and present the generated qr code to get the room key - when in fact front desk were clueless about this and still ask guests to present an id and fill out the information already found in web web check in? If you are going to implement this , doesn’t it make sense to train staff so everyone is on the same page? So what is the point of this web check in then? So yes, even with this system in place, the process to check in was painfully slow and took a long time because front desk was taking their time with all their paper forms and trying to figure out how things worked. Secondly, our booking was for 3 pax, but the room set -up was for two. So we asked for amenities for the 3rd person. So why does the first two guests get ‘branded amenities’ whilst the 3rd gets a generic set? (See photo) Other things Breakfast was good and was the highlight of the stay Pool access was until 8. So why can’t the hours be extended for at least two hours for adults use only ? The whole day already see families with kids at the pool so it would be great to have some quieter and calmer hours for adults only inmho
As a customer living in Room 10005, I am very grateful to the staff at Azumi Hotel. I am very satisfied with their professional and thoughtful service. During my stay in the hotel, ROIGEN's service made me feel like the hotel was my home. They are not just providing services, but truly caring about my needs and comfort. The waiters at ROIGEN always keep smiling, and their attitude makes me feel very relieved. I had a pleasant time here, thanks to ROIGEN's help. I would like to thank ROIGEN again for his professionalism and enthusiasm, which left a good impression on me about this hotel.
The Good: 1. Price point - This is an affordable, no frills, simple hotel. 2. Clean room - Being a rather new hotel, the room, bathroom, bed, hallways, etc are still very clean and well maintained. 3. Pleasant staff - People are generally nice and helpful here. 4. Location - Located in Madrigal Business Park, Alabang. Molito is just nearby. The Bad: 1. Basic necessities such as a water kettle, glasses / mugs, basic toiletries are not provided. Not a dealbreaker, but it would be nice to have them all in the room. Neither Good Nor Bad: 1. There aren't that much amenities here, hence hotel was able to drive the prices down. The Verdict: Would love to be back to stay here for future work-related stays, if needed.
慌しい一日の終わりには、B Hotel Alabangでおくつろぎください。B Hotel Alabangは、ビジネスでもレジャーでも、モンテンルパでの快適な滞在をご提供いたします。当施設はニノイ・アキノ国際空港から17km、PNRパサイロード駅から17kmです。付近のエリアには、フィリンベスト MTB トレイルやPLDT Smart、セントラルパークなどの多くの観光名所があり、充実した時間をお過ごしいただけます。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。お車をご利用のお客様は、モンテンルパの当施設提供の駐車場をご利用いただけます。このホテルのサービスはすばらしいと評判です。カップルでご利用のお客様に、このホテルは常に高評価をいただいております。
ゲゲストThe property is clean but lacks a lot of things which we found during our visit as under: 1. The lady all-in-one staff at the property lacks hospitality skills, she speaks to the guests as if they are doing a favor by giving a room to the guest for the tariff they are charging. 2. The property pictures look beautiful but the reality of the surroundings outside the property is sad. The property is good. The property is far from the city centre and transportation is a bit of a challenge. 3. We booked for a single standard but due to oversight we booked the room with a shared toilet upon reaching the property when we realized our mistake we were told that if we needed an attached toilet then we had to upgrade the room by paying additional Php.300 which we agreed but later we realized that the lower end room had TV but this upgraded room is without TV. 3. The property shows a ”Kitchenette: in all rooms and the pictures on the property listing also show cooking utensils, a kettle, and a microwave but we did not find the cooking utensils and we were told that cooking is not allowed in the rooms and we should not use the microwave oven also too much. refer picture. 4. There is no wardrobe in the room. A small clothes rack is provided which can accommodate only two towels weight and anything more than that will damage the rack itself. There is no luggage storage space as mentioned in the listing. 5. No towel hangers or any kind of racks or hooks in the bathroom for clothes and towels. Refer picture. 6. We were provided a pair of slippers of two different colors and different sizes, refer picture. 7. Listing says 24-hour check-in/out but we were told at the property that check-in/out is at 2 p.m. and left before 12 noon. 8. Last point is that the property is very far from the main city center and there is no proper food & beverage facility around the property at least for 5-6 km radius. I wish to inform the property management to take the above comments in a constructive manner and work on them and make changes to the listing and also look at improving upon the points and not take them otherwise and reply as they have done to many comments here in a very unprofessional manner. I have been a hotelier myself for the past 34 years and our first rule always was ” The guest is always right”. However, Thank you Palines Management for accomodating us and providing us with your available services.