Bellevue muntinglupa I have some questions for this hotel Firstly, why do they even ask guests to web check in, require guests to upload requirements like personal id and present the generated qr code to get the room key - when in fact front desk were clueless about this and still ask guests to present an id and fill out the information already found in web web check in? If you are going to implement this , doesn’t it make sense to train staff so everyone is on the same page? So what is the point of this web check in then? So yes, even with this system in place, the process to check in was painfully slow and took a long time because front desk was taking their time with all their paper forms and trying to figure out how things worked. Secondly, our booking was for 3 pax, but the room set -up was for two. So we asked for amenities for the 3rd person. So why does the first two guests get ‘branded amenities’ whilst the 3rd gets a generic set? (See photo) Other things Breakfast was good and was the highlight of the stay Pool access was until 8. So why can’t the hours be extended for at least two hours for adults use only ? The whole day already see families with kids at the pool so it would be great to have some quieter and calmer hours for adults only inmho
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