Renaissance Nanning Hotel

Front Desk reception charged 1000 RBM to my card supposedly meant for pre authorization deposit ! When checking out , hotel manger lady helped with the booking of Didi and made a terrible mistake to input the wrong destination! Not sure why Nanning Renaissance had such unprofessional staff to represent their branding ! It was a huge slip up in view of the brand that the management should take a serious look into it ! My feedback was highlighted to the Management when they sent an email to me and after which they don’t bothered to provide a reply. I presumed that they had no explanation or any improvement solution to offer which is disappointing! I must add that the actual ambience and food was fine in this hotel but the Workforce representing the brand is lacking and must be reviewed seriously .

Very good design and service💕🥹

The quality of this hotel is pretty high, the view is great and the executive lounge is worth the price bump I feel， the staff all speak English and provide good service. the bed is soft and everything is clean. the food outside of the executive lounge is not very good though, avoid the burger. the club sandwich is okay.

love it , nice

All in neat condition, clean, good and friendly service at the front desk.

OMG, Renaissance Nanning Hotel is really great, especially the service of the front desk receptionists who named Matthew and Mina, they were very enthusiastic and approachable, they make me feel like home，I will come back again。

Very good and comfortable hotel. Rate of quality/price is really high.

We had a lovely stay except for some of the doarder experience.

本次出行買的是行政大床，酒店這邊給我升房成了行政套，面積93還是非常大的，本來是住萬豪的，後面看小red書上面説萬麗更有性價比就來了，服務真的沒得説，非常好，門僮衹要見到你就會跟你問好，拿行李和送上客房這些就更沒得説了，很貼心，廣州四季也衹是給你送到電梯門口而已，行政酒廊的熱菜衹有三個，有點一般，happy hour的雞尾酒也不錯，缺點是沒有原味糖漿，希望可以改善一下，客房服務送了兩次冰兩次外賣都很快很及時，衹能説萬麗的服務滿分，餐飲一般，建議大家來旅遊的時候可以出去覓食會跟好～床品和浴室很不錯哦～