サボイ リヴィエラ(Savoy Riviera)

The outside doesn’t look great but once your inside it’s very clean and charming. Host is lovely. I enjoyed my stay and rooms were spacious. Just remind the host when your arriving as we forgot to do this and waited for message to get into property. I would recommend the stay as reasonable priced with breakfast.

We really liked this place. It was clean, comfortable, and they gave us the large, beautiful room next to the reception desk. When we booked on *******, we thought it was a hotel. But it is actually more like a guesthouse or B&B. We never saw anyone at the front desk, and we learned when our flight was cancelled and we had to rebook and land in Naples after 10 pm, that there was a fee for late check-in. We were super grateful for Fabio who picked us up from the airport (for less than the cost of a taxi) and checked us in. We were able to communicate our needs through WhatsApp. The rooms live behind a fortress, gates and doors, with a small rickety-feeling elevator, otherwise one has to climb about 4 flights of stairs to get up there. They gave us a set of several keys with which to get in and out of the building. We were brought a typical Italian petit dejeuner daily, good coffee and a pastry. It is close to the metro, has some nice restaurants and bars nearby. Savoy Riviera was super Neopolitan! It is a good place for the price. For those who can manage the flexibility of a guesthouse with no front desk vs a hotel, I highly recommend it.

The hotel was in a great location, and was clean, the room was of a good size. But, and it’s a big but, the staff were unfortunately very unhelpful! To start with our private transfer wasn’t at the airport for us on arrival, despite me having confirmed the time/flight details with the hotel manager, Fabio. Once we had got our taxi to the hotel, we couldn’t find the place/ get through the gate, and Fabio was not happy to talk to me, preferring to communicate through WhatsApp. We had limited advice on where to eat/ what to see/how to travel around due to the fact that the guesthouse was not manned, there was never anyone at the reception. When I complained that my tv was broken no one came to assist, and I got quite rude whatsapp responses. Would not recommend to friends/family.

Nous avions choisis un B&B pour le contact avec nos hôtes. Nous les avons vu 5 minutes à l'arrivée et 2 minutes l'avant dernier jour! La dame avait oublié de nous montrer comment fonctionnait la clim, si bien que nous avons vécu pendant 4 jours avec 16°. Elle ne répondait pas au téléphone. Nous avons eu droit au même petit déjeuner durant 4 jours (1 œuf, 2 saucisses 1/2 croissant) De plus nous avons retrouver un CAFARD VIVANT de 3.5 cm dans la salle de bain!!!

Siamo stati in questa struttura pet friendly sabato scorso e lo consiglio vivamente, la proprietaria e’ stata molto disponibile e gentile, camera pulitissima e soprattutto hanno accolto il nostro cane senza nessun problema, consigliatissimo

It is close to the water and near some really good restaurants. It is a little bit of a walk to the touristy things, but the walk is along the water , so it's absolutely worth it.

Asked for clean towels and did not get any also room was not cleaned after our first night.Breakfast was nice. We are just used to haveing staff on property

We arrived at Savoy Rivera with no communication on how to get into the building. We arrived during hours that online said they were in the office. No one was there. We had to use the call system to call someone else in the building. Then we couldn’t leave again in fear we wouldn’t be able to get in again.

Ok stay, clean and safe. I was not told about charges per person,Staff attitude and communication could be better. Grazie mille