ホテル デル リアル オルト ボタニコ(Hotel del Real Orto Botanico)

私が眠っている間に彼らが部屋のドアを開けようとしたことを除いて、すべて良かった

房間還算整潔，位於植物園對面，臨街的房間比較吵

素晴らしいフレンドリーで快適な滞在、レセプションはとても親切、朝食には素敵な選択肢があります。非常にきれいな。旧市街の中心部までは徒歩10分。

これはとても残念でした。まず、このホテルは 4 つ星ではありません。星1です。スタッフはとても親切ですが、ホテルは完全なオーバーホールが必要で、人々は廊下で喫煙していました - それは受け入れられません。 私はこの場所を決してお勧めしません。

親切でフレンドリーなスタッフがいるとても快適なホテル。

素晴らしいロケーション、素晴らしいテラスの眺め！

Where to begin. Our stay at this hotel was a significant disappointment, especially considering the price we paid. The room was in poor condition, with noticeable dirt and a shower that barely functioned. Despite paying for a balcony view, we were disappointed to find none. The room itself was cramped, lacking wardrobe space, and furnished with pillows the quarter of a normal size. Also, the lock to our door barely worked and felt quite unsafe. The room was the worst i’ve ever been in and I’ve stayed in many basic hostels. Our sleep was frequently disrupted by noise, including early morning piano playing at 5am and a prolonged screaming match from the above floor, which went on from 3am to 7am and management failed to address despite our complaints. While the hotel's location was convenient for accessing the train station, it was a bit far from the metro. The breakfast offered was unappetizing and lacking variety, further diminishing our experience. The only bright spot was the pleasant demeanour of the barman. Moreover, despite claims of a rooftop bar, it was non-existent. Additionally, upon departure, we were surprised to find an attempt to overcharge us for the tourist tax (charged us for 3 people instead of 2). Overall, our stay left much to be desired, and we felt like we wasted our money. The only redeeming aspect of our holiday was leaving this disappointing hotel. While I can typically tolerate basic accommodations, the disparity between the hotel's advertised features and what we experienced was unacceptable.

Busy location, tired decor, poor breakfast, noisy traffic, leaky air-conditioning, makeshift sleeping arrangements & limited food menu. Pleasant helpful staff. A nice building with much potential, but falls short of its 4 stars. My opinion 'dissapointing'

This hotel is located in a real bad area, garbage and graffiti everywhere . On a main and loud street, there was fireworks at midnight. The staff as non accommodating or friendly, the room where big which is fine, but the beds where SUPER uncomfortable, the mattress super hard, sheets old and rough, pillows on 2 flat an old, the phone of course didn’t work to call for more pillows. The bathrooms moldy and towels old. ********** drop this hotel . This is the WORST HOTEL hotel I have stay at.