Residence Inn Newport Middletown

We have stayed at this property before, and it is convenient and a pretty good hotel. However, in comparison with the Residence Inn we just stayed at last month in Washington, DC, this one failed us in a several ways: 1) Breakfast--powered eggs, all breads wrapped in plastic, pre-packaged stuff.... 2) television couldn't hook into our Netflix or Hulu accounts... 3) rollaway came as a folded-in-half bed and was terribly uncomfortable. Staff was kind, and quick to help.

The staff was amazing!!! Friendly, professional and very accommodating! The property is also extremely nice and well maintained!

Kate Smith at Residence Inn Middleton delivered outstanding service from start to finish. Her responsiveness, kindness, and empathy ensured an enjoyable planning process. I would also like to acknowledge the woman who answered my call on 2/13 at 4PM. She was professional and answered all of my questions quickly. I know that she was busy at the desk, especially with the snow storm. Please let her know that she is doing a great job :)

Awful hotel management. Hot tub doesn't work, the room smells and the worse part of everything was the breakfast, was really awful, awful and the food station and tables were dirty and they were washing the silverware the only available was a plastic spoon, the Waffles machine got empty as well the coffee thermos and they didn't change until people ask for more coffee and Waffles mix. This was at 8:40 am. So it's no excuse to has this kind of nasty and poor breakfast. From a year ago that I stayed in this hotel the quality has lower considerable. Sorry my English it's no perfect. but I think anyone will understand what I meant.

Property was in convenient location. Free morning breakfast is good and we loved nice warm swimming pool.

The room had an unusual odor, possibly due to its kitchen, resulting in furniture carrying cooking smells. The sofa appeared worn and torn. However, the common areas were well-maintained, clean, and the breakfast was enjoyable.

Great location, reasonable rate, solid management and staff but just OK breakfast. We were here on a weekend in mid December. We were in a room in the top floor. The room itself was solid - very comfortable bed, well furnished, and the kitchen was just what we needed. If I had to stay in Newport for a decent amount of time this would be quite comfortable, as most Residence Inns are. Lots of furniture and places to spread out, although the tub in the bathroom is not ideal (I get it, familes stay in places like this - but we are older and prefer walk in showers. The hotel was surprisingly busy and our last night (Saturday) our floor got a little rowdy. Not sure what athletic event was in town (several very fit young ladies at breakfast) but they were running around and got a little loud fairly late into the evening. Never complained as we were watching football and have a sound machine and by the time we went to bed to go to sleep they had quited down. Breakfast was just ok, nothing special. The manager on hand (Mike I think) was a solid dude. I saw him there both days and noticed how he helps out cleaning the tables during breakfast on a Saturday. Very friendly but love how he is leading by example. Location is good, near everything in a more quiet street off the main drag. Would stay here again, although the price is a little more than I like to pay (but I assume is standard for the market). We paid $150ish the first night and $170 the second. Frankly there are not a ton of places to stay in our price range so we were happy overall

The people in the room above were very noisy right up to 11:00 pm. The room needs new mattress even on the sofa bed. The are not the most comfortable, too soft & sofa bed mattress you can feel every spring in it, could use an extra foam padding

The pool was small and shallow but everything else was close to expectations.