コンフォート スイーツ ナッシュビル エアポート - BNA(Comfort Suites Airport)

The staff were very friendly and helpful. There were good options for breakfast and a nice dining area. The hotel was clean but very outdated. The floor in our room literally had moving tiles under the carpet that was very strange walking around with the floor is moving. It made a very loud noise also with the moving pieces, so I am assuming the room above us had the same issue because every step they took sounded like tiles being thrown back and forth. The cleaning crew did the best they could with what was there. At first I thought the floor was dirty but on closer inspection I realized that they spray painted the walls and allowed it to splatter on everything. So long story short, I believe it’s the maintenance or renovating people that took far too many shortcuts. Overall, it seemed safe, decent parking, good breakfast, clean but weird.

So much water damage on the ceiling. Bed didn’t look clean enough to lay in. Walker in and immediately felt uncomfortable.

I was stranded due to snowstorm. The hotel cancelled their airport transfer and did not offer packed breakfast since I had to leave before breakfast time. Therefore 2 star for services.

Did not have shuttle to airport as advertised. Uber was $47.11. I picked this hotel for shuttle. I was dropped off at hotel so no way to move. Very discouraging

So i checked in and presented a diferent card at check in and the person at the desk apparently didnt save the new card i presented. After long travel and checkin in late, the front desk proceeded to call me 5 times to get me to come back down stairs to present my card again after i had already showered and was in bed. The next morning i woke up to a letter in my door that was rather short and snippy. I asked for a late checkout and they immediately said no with 0 consideration and told me they were sold out even though i can still get a room there for tonight. I also found a long hair in the towel on the second day and i was less than pleased with this hotel. I stayed at another one that was actually cheaper during this trip that was far superior.

Old building and you can hear everything! Barely slept because we could hear everything from the rooms around us. Horrible stay :(

My stay in side the hotel was good. Wasn’t the best hotel I stay in but it was pretty decent for the price and they provided airport shuttle. My issue was I left my car their while I went on a trip and my car got broken in to. I have called multiple times to ask the staff if they can review the cameras but they keep telling me the general manager has to do it which it seems like they are never at work. I’m honesty starting to think one of the staff members broke in to my car.

The manager Larry Hawkins went over and beyond to help me with different situations. So kind

Staff was friendly, was told I could get shuttle to airport but was informed early am and waiting of that they weren't running. Thank God another guest was headed that way and ordered Uber to share. Few things that I noticed was I had to give CC for incidentals.... Nothing I'd even consider worth $100 deposit?Coffee pot lid was broken and toilet tissue was half a roll? Good thing it was only 1 night stay and I made to my flight on time. Front desk was apologetic and working on Thanksgiving so Grateful for her and her kindness.