ザ ロックアウェイ ホテル(The Rockaway Hotel)

We love everything. The staff was greay. Hotel was clean. Rooms are comfy. A bit small but comfy. Loved it. Valerie

I want to thank the staff for being outstanding, especially a shout out to Oscar. He made our stay extra special for my birthday. We are already planning our second trip.

The hotel was clean and nicely decorated. The problem is that the parking lot is over 2 blocks away, which isn't mentioned at the time of booking. I had to walk 2 blocks at night, alone in 15-degree weather over icy sidewalks. The front desk staff that night never offered to valet park my car. Then when I got in the room it was 58 degrees in there. When I called the front desk they came to attempt to adjust the heat but it didn't work. After 2 hours of being in a freezing room I called again and the night manager brought a space heater and attempted to adjust the heating unit. It was after midnight before I got some heat in the room. The next morning when I checked out the manager was very apologetic about the situation, and the night manager was very accommodating as well, although it was still a very poor experience overall. Also, the rooms are small, although I guess that is to be expected in NY.

This hotel is not worth the money. Additional $50 /night above booking price at check-in. The shower temperature wasn't even lukewarm. The room didn't have a closet, only storage underneath the bed. The complimentary coffee provided was inside a independent commercial coffee shop which was nothing more than an up-sell. No food or drinks in vending machines. Housekeeping only leaft a single set of towels. The bed was comfortable

Beautiful hotel, modern, clean, nicely decorated rooms, comfortable beds, friendly snd helpful staff, would definitely recommend

Attractive room, hallways, and common areas. Nice on-site restaurant and bar with music.

Great experience so far.. room is beautiful, clean and great views. The best thing to me is the bed. For my people who just need a break from working hard this bed is a vacation. 5 stars. I will come back again

Came with daughter for an overnight getaway. It was great. The hotel is very clean. There is a great friendly vibe. I’ll back

From the front desk staff to the wonderfully appointed room, this hotel was a find for sure. Although we could only stay for one night because of our itinerary, I wished we could have stayed longer to take advantage of the Spa and restaurant.