ザ カーペンターズ アームズ(The Carpenters Arms)

Great staff, a really nice room, and a lovely breakfast. Good value compared to surrounding hotels and b+b's. Very convenient for the A34.

Swift and efficient check in. Very pleasant well appointed en suite room. Super selection of tea, coffee and biscuits in the room. First class breakfast selection next morning.

Great place to stop if on way to Southampton from up North or Midlands. Very convienient off the main A34 road, staff great, food very good and great service.

Restaurant evening meal excellent. The pub/restaurant is lovely. Staff very good. The breakfast was just ok nothing fancy (last time was much better). But unfortunately for us this time the let down was the room was too cold, we had to ask for the heating to be put on when we arrived at 7pm. It obviously went off during the night as we were both awake 3am freezing. No blankets. No way to turn the heating on. Luckily the shower was read hot the following morning as the heating didn’t come on until we were going for breakfast. Sorry Carpenters we were return guests but will have to rethink staying again in winter months. Sorry if this seems negative, your pub & restaurant is beautiful inside, your staff are great. I would return for evening meal&drinks but not overnight unless it’s summer.

Very conveniently located for our visit to Highclere Castle. Staff very friendly and welcoming. Nicely decorated with Christmas baubles and spacious/airy dining room where we thoroughly enjoyed a delicious evening meal. We stayed in the converted cottage in the grounds and were very pleased with the facilities - our room had everything we needed. Very good breakfast included in the price! Lovely English pub, would certainly recommend and would stay there again. Extremely good value for money.

This place looked like it was straight out of a storybook. Saying it was beautiful would be an understatement. It was beyond picturesque with the most beautiful setting. The service was top notch. The staff were beyond friendly. The food was excellent and the fish and chips were probably the best I had while in the UK. One night was game night in the pub and the was so much fun! I loved how all of the locals from the village would come and enjoy themselves at the pub. Again, it was like a movie. It was extremely close to Highclere Castle. I highly recommend this lovely place.

The property for the accommodation was quite nice, a little cottage adjoining the pub in the carpark, the rooms was nice, however, the bathroom could do with a makeover, the tap on sink would not turn of, and the light in the dressing area to which had been reported the week before our visit and still not fixed, was flickering and then stopped working. We reported this on the Friday evening and again on the Saturday evening, to which the reply was we will have to order one, When last week? The menus for the food for an evening meal was basic and little choice. However was very nice. The service was good and the young people were really nice and could not do enough for you. This place is a sitting gold mine, beautiful location really nice rustic pub restaurant, but the owners do not seam to be around and lacked a front of house person. In addition lacked a bit of music in the back ground as when there are only a few people in the restaurant if felt a lack of atmosphere. But generally a nice place just neends a bit of TLC.

Efficient and friendly staff, nice food, good room and extremely comfortable bed…….central heating started reverberating from 6am and no chance of getting any sleep after that …….please sort it as it spoilt an otherwise great stay….

We stopped in room 2 buttercup. Absolutely appalling. The carpet ajoining the bathroom was soaking wet. To my horror when taking the sheets off, the matress protector had body fluids stains on it. Told Luke the staff member and he said I will buy another. Then proceeded to charge for an extra night. So pleased we checked the web page before leaving, a refund was sort. The taps on the bath were loose. Luke said there was indeed a leak that had tried to be repaired. Obviously not. Why was this room let out if it was substandard. Fortunately only stayed 2 nights. The food although a little pricey was on the whole good. Breakfast had to find a member of staff then took ages to be served. Staff were pleasant but the accommadation leaves less to be desired.