コンフォート スイーツ ノーマル ユニバーシティ エリア(Comfort Suites Normal University Area)

Very clean and comfortable stay, bed was newer and supportive. Nice to have a cushion chair and couch in the room. Spacious room and easy parking.

I would find something else when in the area. Room smelled heavily like cigarette smoke. Not the cleanest. We tried to change rooms but we’re unable to. They said they would give a portion of our money back which we agreed but it wasn’t what they said it would be. They ended up canceling our room so we didn’t get the points that we should have.

Service: Leanna and Lana where amazingly supportive when assisting with a situation! Thank you ladies for being kind and understanding! These two make a great team! :) Our family really appreciate the time and energy it took you in helping us out!

I NEVER leave reviews however my stay here was that bad! For starters the room was dirty and the frig was just disgusting. The shower had hair in it plus the knob was broken. Literally had to rearrange the room to have enough space to get pull out the bed from the sleeper sofa then only to find ants in it!! Also had some creepy dude just sitting in the lobby all night, it was very strange since it was clear he didn't work there. Would rather sleep in my car than to ever stay here again!!!

Checking in was quick and easy. Room had cobwebs on the wall. Little black mold spots on tub. Room smelled musty. The room needs a *****ped down cleaning. And mold inspection for musty smell.

The hotel was clean. Did not have sheets on pull out bed when we came. They made US come down and get them! They knew we were coming!! That is not what I would call hospitality in the hospitality business!! The pool was closed early because of cleaning. That was disappointing:(

Pool and pool area was very dirty. Elevator wass broken. Tv kept going out. Staff was very nice. Breakfast was good and area clean. Room was ok.

Bed terrible refrigerator made noise all night plumbing make weird sounds. Couldn’t get a good night sleep

We had the most amazing stay even though our trip was rained out. The front desk lady’s were amazing and so very kind. I highly recommend this hotel. First thing asked what had brought us and recommended options and places to try. Loved everyone of their recommendations! We had a fabulous get away even though it rained 10” that weekend.