Residence Inn by Marriott Roanoke Airportの口コミ・レビュー・評判

We stayed here for 3-nights and enjoyed our stay. The front desk staff we interacted with were friendly. There was always plenty of parking. The location was well suited to our needs. The room itself was large, with a comfortable bed and couch, and was very clean. The breakfast each day was very tasty, although they could do a better job of listing allergens for each fresh item.

This hotel is fabulous! Every person we came in contact with could not have been more friendly or helpful! The hotel was impeccably clean. It was so helpful to have the kitchen as we were traveling with babies and older adults. The bedding was very comfortable and the towels are a decent size. The complimentary breakfast was delicious and a little bit different every day. Even though the hotel is 17 years old you would never know as the upkeep makes it seem brand new. Kim at the front desk was wonderful and helped make every aspect of our stay so lovely! We have found our new home away from home whenever we will be visiting in the future and have already made our next reservation. We are looking forward to the outdoor pool being open!

The stay was fine. Beds were comfortable. Furnishings were older, couch was broken. The shower was definitely dirty; the grout and tile had clearly not been cleaned in quite a while. Other than those things, it was a comfortable stay and very quiet.

Wry dirty room. Broken tiles in bathroom and gutter smell that you can’t even get in the bathroom. Surrounding area isolated unsafe to walk.

we have been here before and now I remember why! The suites are immaculate, and although some of the furniture may be old, you overlook it because of the amenities. people at the reception desk both checking in and checking out were wonderful. The breakfast buffet offered more than the usual hotel fare. I suggestion is when in Roanoke stay here!

This was pretty much a standard Residence Inn. The suite was of a decent size with comfortable furniture an beds. The staff was friendly and helpful for the little help we needed. The breakfast was good, with some variety of selection on different mornings. Overall our expectations were met.

I am giving this hotel five stars even though the TV in the bedroom didn't work and that wasn't great. I was all settled in and didn't want to get dressed and have someone come in to try and fix it. Other than that, the hotel is great. The room was really nice, clean and well laid out. Even had a fireplace. I would definitely go back.

Room was adequate in size and concierge was fine at check in. However in room my wife found insect on the bed. Terrible. Also requested a slip mat for tub shower. Was told by desk hotel does not off. Comment was use a towel. I said virtually all hotel tub showers either have or have on request. Comment back was she worked in many hotels and most do not offer. I am lifetime elite Marriott member and always had them at least on request. Cancelled on return leg staying in nearby Courtyard

I cannot say enough good things about our stay! The room was great, the staff members were outstanding, and the amenities were excellent! The breakfast selection and quality was one of the best that we have ever had at a hotel! Towanna and Miss Linda kept the food stocked and the dining area clean throughout the breakfast time. It was nice to have the outdoor pool, hot tub and basketball court to use. The laundry facilities were also nice. The hotel was quiet throughout the day and night. The staff was so friendly and helpful. Alysha and Cindy attended to every need at the front desk. Alysha answered my questions about billing and resources in the nearby area. When the pool was closed for cleaning, Cindy arranged for us to use the pool next door at Courtyard.

Every single staff member was beyond wonderful. My girlfriend and I stayed for a week to celebrate our two year anniversary, and every day the front desk staff were so kind, helpful, and just plain fun to talk to. The cleaning staff were so kind as well. I cannot recommend this place highly enough. Plus it’s just 5 minutes away from valley view mall and lots of shopping!

The front desk staff were outstanding, especially Cindy. The room was nice, well appointed, and clean. I needed a kitchen to make my own meals and they had most of the supplies and they were nice. I was on the 4th floor, which was nice until the wind started. It howled! Breakfast was included, but it was just okay. They had a note for gluten free customers, but gave a chocolate muffin? How about having some gluten free bread in the FREEZER for when a celiac or sensitive person needs bread instead of a chocolate muffin with eggs? Breakfast staff were not very friendly, unlike staff everywhere else. Overall, the room was clean, well maintained, in a good location, and the staff outstanding.

Very close to Valley View mall with great places with nice pool and hot tub.

On our way from Connecticut to Florida we decided to use our points and stay here for the night. The property is well located for east coast snowbirds. Updated power availability is a must. I use a CPAP machine at night which used the only wall plug next to the bed. Needed to charge my phone in the bathroom overnight. There are no USB outlets. Furniture needs updating as well. Shower had stained tile grout and cracked tiles. Carpet, BTW, looked new and clean. Hotel was very clean and the breakfast area was well appointed and clean. Hope the owners have in their budget plans an expensive but necessary upgrade.

Quick overnight stay in a king room with sleep sofa. Plenty of room. Comfortable sleep sofa. Clean. Clean. Clean! Very Covid conscious. Most breakfast items individually wrapped. Good food selection. Pleasant, friendly staff.