ホリデイ イン エクスプレス & スイーツ ノーマン IHG ホテル(Holiday Inn Express & Suites Norman)

親切なスタッフ。清潔で手入れが行き届いています。部屋は驚くほど広いです！

We booked this spot as a last minute resort for a convention at the hotel across the street. It was great! Plentiful space and very clean, uptight rooms/common areas. We did not use any of the amenities as it was only one night, but breakfast looked pretty pleasing! If we ever needed a place to stay again, this would definitely be a great consideration.

Check in was fast and easy although staff wasn't very attentive. Our room was dirty, the pool and hot tub were filthy. We were unable to get in because they were so gross. Which is the reason we stayed here. We wanted a pool and hot tub. The water in the hot tub wasn't even hot. It was like warm bath water at best. We had to go back down for bedding for the pull out bed. The elevators are slow and the hotel wasn't even busy. We took the stairs multiple times just because it was over 5 minutes for the elevator.

I am a paraplegic and a wheelchair, and I always confirm that they have a roll in shower. When I got there, they did not have one for me. It makes it extremely hard to bathe.

Check in was super easy and convenient! As soon as we got to our room I noticed it had a smell. The walls had dirt full handprints in several places and all the mirrors were very dirty! There was also several dirty towels on our floor when we arrived as well as trash under the couches and bed skirts! We chose to not even eat breakfast because of house dirty our room was! The carpet also was crusty with something that hadn’t been cleaned up! I’m not normally one to complain but this was unacceptable!

The front office staff were very nice and helpful. The room was larger than anticipated and clean. Really enjoying our stay in Norman.

Bed was super comfy, made sleeping great. The room needs a good cleaning, behind the bed and nightstands are disgusting! The bathroom could use some updating and the shower needs some love (mold and loae molding)

I was very disappointed that they couldn’t accommodate at check in my request to have my check out at noon. They didn’t keep gym stocked with towels. I had to ask twice for towels. Room didn’t have enough towels and toilet paper. Breakfast was good. Beds were comfortable. I appreciated how clean the hotel was. The lobby was nice with the 2 story ceiling

Room was clean. Bed was very comfortable. The fitness room was good. The complimentary breakfast was one of the best I’ve experienced. Our bathroom needed work - one of the towel bars kept falling off the wall and the tub faucet was loose from the tile wall.