ノボテル ジャカルタ マンガ ドゥア スクエア(Novotel Jakarta Mangga Dua Square)

The location was convenient enough as near to highway from the airport. The room which was allocated was very far from the lift. Along the corridor towards the room, there were 2 locations which have pale to receive water leaking from the ceiling. Towels in the room was pretty old as yellowish and some torn. Bathroom were seen many mold and stains all edges around. Electric kettled was broken. After called help to the r front desk, action was fast even it was midnight. That I appreciated. Lighting control was a bit difficult as not easily found strong for on/off. Sofas got some stains. When j tried to handle power socket for charging, I wa happened to see some rubbish behind the desk. That was disgusting. On the send day, when I came back, I found cleaning was done well, but found a bunch of hair on bathroom floor. Wonder where it comes from as it’s obviously not from mine. A bit scared. Breakfast line up was very much localised. Donuts was nice. Freshness of veg was doubtful. All staff were very friendly and helpful. Hope facility would be well maintained. Lighting support cover were not fixed on both. Pretty old I guess.

Location is good beside have a shop like 7 eleven And beside got a shopping mall have factory outlet and nail shop and walking distance to buy food to eat and seafood .

The hotels staff very slow to manage the online booking i have to wait for more than 2 hours to get my room ready

The hotel is awesome.. but check-in time need to wait since they still doing the room but we got the benefit to go to the premier lounge for our snack and coffee while waiting.. since I book the deluxe suite room. That was great. We enjoyed our moments there and the breakfast was so gd ..

Hotel could not provide a room in a non-smoking floor over any of the 4 nights stay. The room smells badly of cigeratte smoke, especially when the airconditioner is switch off. Window cannot be opened for airing and corridor smells even worse of cigeratte smoke. Room aircon thermostat is probably not working and temperature can drop below 18C. Only way was to switch off the airconditioner but then the cigeratte smell gets extremely bad. I did not have any good sleep during the entire stay. Sad to see a Accor hotel so badly managed and maintain.

酒店硬件設施齊全，服務周到，早餐品種比較多，有游泳池，房間衞生比較乾淨，房間面積也較大，酒店門前有停車場，我第一次到雅加達，朋友推薦這家酒店，入住後比較滿意，值得入住

Yg membuat saya menikmati momen di novotel hanya kolam renangnya yg luas. Utk pelayanan sangat sangat tidak memuaskan