It was last minute 10pm due to train strikes on our way to Paris Disneyland from Mannheim. We left at 2pm and so I got off here so the kids could sleep. The check in gentleman (Aladis? with a beard) saw I was so tired with 2 kids alone late at night after a super hectic/stressful day with trains changing schedule then cancelled everywhere. He had a big smile and gummy bears for the kids and gave me a room level 1 opposite the elevator (thus, the fastest to get to). He was quick and kind and it made a huge difference to my day. We left again at 6.30am set to continue on, he was still on shift and had breakfast boxes ready to go. Huge applause for such a great employee (and I was not a super chatty customer simply because I was so tired and stressed, he saw the situation straight away). The hotel itself is super modern and bright and welcoming, the room is again super modern and well designed with a mega comfy bed. I would definitely want to stay here again, under different circumstances! (so do my kids, maybe the gummy bears :) It was also just a 4 minute walk from the train station.
素晴らしい
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