オストロフのSkatepark Ostrovホテル

素敵なホテル!私の見解では、それに関する最高のことは2つです:スタッフと部屋。ホテルの受付係であるMartinaは、私たちのすべてのニーズが満たされていることを確認するために本当に道を出ました!このような素敵なお嬢さんは、愛らしい態度と親切な態度で、ありがとうマルティーナ!そして、チームの残りの部分は、ハウスキーピング、レストランスタッフにかかわらず、常に笑顔で質問やリクエストに会います。部屋は絶対に素敵です:広々とした素敵なバルコニーは、美しい川を見ながらリラックスしてリラックスできます。スパは素晴らしく、治療はすべて素敵でした、ありがとう!ホテルは市内中心部ではありません。ただし、中心部から車で10分しかかかりませんので、タクシーが必要です(KarlovyにはUberサービスはありません)。ホテルのスタッフは、必要なときにピックアップを喜んで注文します&比較的安いです。スパ施設に耽り、ホテルでリラックスした週末を過ごしたい人にとっては、これは問題ではありません。

このホテルでの私の経験は最悪でした。まず、1. ホテルのクレジットカード端末が機能していませんでした。そのため、すべて現金で支払う必要がありました。15,000～20,000クローナを現金で持ち歩くなんて、誰が想像したでしょうか? 市内中心部に行って現金を引き出すのに、取引手数料と低い両替レートで85ドル余計にかかりました。2. 小さな町のブティックホテルなので、英語を話せる人はほとんどいませんでした。私たちは予約をして、そのときスパに行きました。「塩の洞窟」は初めての体験でした。私たちに何をすべきか教えてくれる人は誰もいませんでした。この体験で約10分無駄にしましたが、全額を支払わなければなりませんでした。ミネラルバスでも同じでした。私たちを案内してくれる人がいなかったため、数分無駄にしましたが、全額を支払わなければなりませんでした。最後に、チェックアウト時に、クレジットカードシステムが1か月間機能していないと言われました!!!。もしそうなら、ホテルは事前にゲストに知らせて、私たちが別の手配をできるようにすべきでした。ホテル自体に関しては、とても素敵な施設で、ホテル側がもっと良い対応をしてくれれば楽しめると思います。

The hotel is excellent in terms of price-quality ratio. We were on holiday with a family of 4 adults and 2 children. The room was executive - studio No. 14. Immediately upon entering the hotel you are greeted by a very pleasant aroma. We were greeted by a Russian-speaking girl and shown to the room. And everything was thought out. In the kitchen there are all the utensils for cooking, a toaster, a coffee maker, a kettle, a microwave oven, a hob, a washing machine (powder) Coffee, tea, sugar sticks. (thank you, very nice). There are 3 smart TVs in the room, you can easily connect phone or turn on YouTube. The bathroom is clean, without fungus, snow - white towels, cotton swabs and cosmetic discs. As a child there was enough space for everyone. The bed linen is also snow-white and clean. There are a lot of books in Russian, in general it’s as cozy as home. I can talk about the noise I won’t say anything, since on weekdays we lived on the 5th floor. By the way, there was no sink in the room, the staff solved the problem in a matter of minutes. As a bonus, there are 2 rooms with a photo of the area on the 0th floor. Overall, our family was satisfied and recommends the hotel ⭐️⭐️ ⭐️⭐️⭐️

The building is impressive, enthroned up on the east hillside of Karlovy Vary. Habsburgian vibes reminiscent of ancient days. Imperial is in good condition and nicely renovated. The scale of the building is huge and dimensioned for thousands of guests. Walking around takes quite a bit of time but with lesser amount of guests than the mentioned thousand, it feels quite lonely to stroll the corridors... The public areas are mostly beautiful, but the five official stars... no, unfortunately not. What is lacking? Well, the scale of the property demands to keep it running. To keep it running you have to have a lot of guests. Thus, you have to attract people who not usually are in the ”five star category”. And so they (try to) do. Many things turn to ”cantina” standard in respect of both the reception and ”handling” of the guests and the dining options. Very tired staff at check in. One example: in the main lobby there are only two elevators, whereof one at our visit was out of order. Another elevator in another part of the hotel did not serve all the floors. Nah.... Rooms are renovated and just fine. All amenities and a good night's sleep in comfy beds. Nice with a small balcony. For those having some sort of boarding agreement, dinner is served as a buffet dinner in the magnificent ”Prague restaurant” with lavish decoration. A buffet is hardly a concept in a real five star hotel and we consequently had dinner in the more intimate ”Restaurant Paris” - see my separate review. In ”Prague” breakfast is also served, which proved to be a great gathering of all the hotel guests at the same time. More like a school cantina than a five star hotel. Everything in place though, and most thing you would want is there to find. Queues to the coffee machines... Parking was ”doen the hill” and we ended up parking on a tennis court (!). OK - no problem, but not in the ballpark of attending staff helping you with the parking facilities. Staff correct and polite. But very stiff. And tired. Many steps behind service of a true 5-star. It's about price/performance. We had the opportunity to stay at three different hotels at Karlovy Vary during our stay. And one of those was the Grandhotel Pupp, which we considered to be much more lika a true five star. AND they are/were cheaper! So, you may well stay at Imperial, just for the sake of the building's eminent history and athmosphere. But be aware that days gone by since the turn of the century does not apply in the respecto of ”grand” anymore.

私がプラハで予約した最も安いホテルですが、私が最も満足しているホテルです。フロントはありませんが、中のお嬢様が荷物の保管を手伝ってくれて、部屋に引っ越してきました。荷物が重すぎて、お嬢様には大変でした。部屋はとても広く、とても暖かく、清潔で整頓されていて、キッチンと食器洗い機が付いています。マップはまた、それを注意深くマークするのに役立ちます。これは本当に素晴らしいことです。ホテルは駅の近くにあるので、荷物を降ろして街を感じることができます。ブランド的には、チェコ共和国が最も在庫の多い小さな町と言われています。近くに2つのレストランがあります。食べ物はとても美味しいです。チェコ共和国で私たちが食事をするのに最適な場所です。ステーキはジューシーで柔らかく、安いです。平均価格は60〜70元〜

I visited this medical Spa without a hotel reservation, in order to get some relaxation, treatment and other possible activates that may be beneficial for the body and health. it was June 2023 after I found the castle Spa closed. I spoke to the reception who told me that they don't have any medical offers like the castle spa, but they only treat the patients that staying at the hotel depending on the condition they came for. Anyway, they allowed me to enter the medical spa and see what possible procedure I can have. They choose for me 6 procedures as per the availability and don't need a doctor consultation. I remember 3 of them which were… Thai massage – Oxygen therapy – Bubbly Magnesium bath.. In additional to use the Sauna, steam and swimming pool. Anyway, they allowed me to enter the medical spa and see what possible procedures I could have. They chose 6 procedures based on availability and don't require a doctor's consultation. I remember 3 of them were... Thai massage - oxygen therapy - magnesium bath.. in addition to using the sauna, steam and swimming pool. My impression after I finished: »it's really doesn't worth it« The place is very cool, clean and amazing like a palace. The staff was very very helpful, polite and nice talking. I really thank you all. Treatment, or let's say procedures – activities. Etc. - the ones I got were very ordinary and neither I nor my body needed them. I regretted not getting the two-hour Thai massage session available in the designated Thai shops within the town, along with all the other services attached to it. it will be better, comfortable and satisfaction.