At first I was a little shocked by the smell as I got in and seeing kids running everywhere in the hotel. The staff was super nice and the room was very clean. Great location
The stay was nice, as always. The hotel is very well kept and the aroma as you enter the front lobby from the outside is breathtaking. It is a very pleasant smell and right away you are made to feel welcome and ”right at home.”
AAlicia York-BirdMuch happier with my stay here this time around! Decided to give it one more try to see if it had improved, and it really had. Enjoyed the weekend at this location; used the fitness room (a first for me), and was pleased with the breakfast offerings.
The room itself was lovely and large, the bed was comfortable and the bed linens were clean and soft.
The bathroom was merely ok; the shower leaked onto the bathroom floor a bit which made things slippery, but we managed.
Was happy for the minifridge and the TV was fine quality; I enjoyed being able to sign into my streaming service accounts and watch movies.
As long as the price stays reasonable, I'm sure I'll be back, as it's very convenient to many places in Kanata.
JJudyfanFor my first time staying overnight at Ottawa, I booked a hotel room for one night at Lord Elgin. Upon arriving early at the hotel, I was provided with a room before my check-in time - which was very appreciated. The facilities are clean and the staff is friendly. However, little did we know, our room on the 7th floor was connected to another room with adjoining doors. We were unable to sleep through the night as the room had little to no sound isolation from the connecting room, in which a baby was crying all night. I am baffled as to how we were able to hear every single noise: coughing and sneezing from the parents in the other room, their toilet flushing and the baby crying throughout the entire night. We were unable to sleep comfortably and woke up with splitting headaches. I booked this hotel to be the closest possible to the Rideau Canal Skateway, but I will have to find another hotel the next time.
匿匿名ユーザーThe biggest plus of this hotel is being next to CF Rideau, which is also connected to Rideau OC station, the Bay, and Byward Market. The tourist attractions are not far away. You would have to cross the street to get into the mall, however, unlike Westin which is inside the mall. The driveway in the front of the hotel is tiny, and easily runs out of space for normal drop off & pickup.
Do note that extending your stay beyond 12:00 noon will cost you $10 per hour.