2024年に改装されたLeonardo Royal Hotel Oxfordは、オックスフォードにある非常にお勧めの施設です。当施設はオックスフォード駅から5km、キッドリントン空港から8kmと、便利な立地です。付近のエリアには、ウルバーコート・グース・グリーンやポート・メドー、The Oxford Massage Centreなどの多くの観光名所があり、充実した時間をお過ごしいただけます。長い一日の終わりには、館内施設でくつろぐのもお勧めです。オックスフォードの当施設には、駐車場が併設されており、非常に便利です。このホテルの清潔度は高いと評判です。このホテルは、家族連れのお客様に特に好評です。
We stayed for two evenings in May to visit Blenheim palace. We had two rooms, both superior, one on the first floor of the pub and one leading out to the front. Both rooms were beautiful; the one outside had very low ceilings and beams (ok for us as we’re not tall), with a big clawfoot bath and a walk in wardrobe. It also had the most stunning fireplace that backs on to the one in the pub. The other room had a huge 6ft bed and a very big walk in shower. Both were incredibly comfortable and we slept well both nights. We ate at the pub both evenings; the first night a young chap was managing the restaurant, he and the team did a phenomenal job. The service and the food was superb. He second evening we shared the steak (we had two between the four of us) and it was amazing. Again the food and service was fabulous. On the Saturday we were the only ones eating breakfast, the service was prompt and the food delicious. However the breakfast on the Sunday was an absolute disaster; the chap who seated us (I didn’t catch his name but he had an overseas accent) took our order and then we waited…. We waited and waited as he seated others, took their orders and their breakfasts came while we waited. The room wasn’t full, there were about 5 other tables seated (and he walked past us several times and looked at the table). When we asked him, he blamed the kitchen then went to find out what had happened. He came back and apologised and said it would be with us shortly (to be clear, two of us were only having toast!) only for us to have to chase again. An hour had gone by and we still had no breakfast (every other table had come and gone by then. After chasing a second time, he brought out one cooked breakfast (with the wrong eggs) and an omelette (the other order was for poached eggs on toast), oh and then the toast! We explained this was wrong so he blamed the kitchen again and then said he’d get them to make poached eggs but we said we’d rather not have rushed poached eggs (and to be honest it had been over an hour, we had to get off). There was an almighty row going on between him and the kitchen (I imagine the order simply hadn’t made it and then he’d guessed). We were gutted, it had been such a lovely stay with two fabulous meals and great service and it ended like that. We were told that a guest had a flat battery and they were trying to help out with that, but to me there’s no excitement for that level of service in a breakfast room where only 5 tables have taken breakfast. When I checked out he apologised it did not make eye contact. I really wanted to be writing a positive review and like I said the majority of the stay was super, to the point we’d discussed returning g. However that wouldn’t happen now, which is a shame.
慌しい一日の終わりには、コートヤード・オックスフォード・サウスでおくつろぎください。コートヤード・オックスフォード・サウスは、アビンドンでも指折りの素晴らしい宿泊施設の内の一つです。当施設はオックスフォード駅から19km、キッドリントン空港から30kmです。付近のエリアは、Milton Methodist ChurchやGarden House Venue、Milton Manor Houseなど、観光名所が豊富なことで有名です。忙しい一日の締めくくりには、夜の街を楽しんだり、館内でくつろいだりしてお過ごしください。お車をご利用のお客様は、アビンドンの当施設提供の駐車場をご利用いただけます。
ゲゲスト2024.03.04
The hotel is great. Very responsive. Some tourists were smoking and drinking in their room with room door opened, the whole corridor became smoky and smelly, as soon as we called, we were given a different room on different floor.
慌しい一日の終わりには、Holiday Inn Express Bicesterでおくつろぎください。Holiday Inn Express Bicesterは、チャーウェルの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設からIslipまでわずか10km、キッドリントン空港まで15kmと、交通が非常に便利です。مسجدやMosque , Prayer Place、Kingsmere Park Play Areaなど、周辺で多くの観光名所をお楽しみいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。お車をご利用のお客様は、チャーウェルの当施設提供の駐車場をご利用いただけます。ご家族連れのお客様に、このホテルは常に高評価をいただいております。
Lovely place, good size rooms, friendly staff and Steak for breakfast! Also easy walk from City Centre. Will stay again when I'm next in Oxford, nothing to complain about, Hotel in nice location and food was excellent. Nothing else to add, but as review has to be at least 200 words I've added this bit!
AAngieANo coordination between Trips and the hotel on check in procedure. Hotel failed to notify guest on need to have check in code and the staff on call during the day couldn’t even differentiate between a hyphen and a dash and kept giving the wrong code. Very frustrating. Also the doors are too loud and noisy when they close can almost feel the shakes in my room 1.
KKeith bAs a guesthouse we should compare it to other guesthouses but not when they are charging hotel prices. On arrival the staff was very rude. On being lectured on arrival we were asked to pay beforehand and then told our room was in the basement and my in laws were upstairs. On arrival at room I noticed mould on one wall, and it was 32 degrees and the room had no air conditioning. There was a very small shower room and I am generous if I say the tv was 10 inches. My in laws could not stand in their room, due to the sloping roof and had no place to hang their clothes. I went to reception to ask if they had a room with air con to which he said they were fully booked. I asked about their cancellation and refund policy and was told right now if I wanted it. I went to discuss it with the family when my son appeared and said that we had been asked to leave immediately because our attitude was not to be tolerated. I was upset but nothing major. Anyways I was very glad to see that the nearby travelodge had rooms at a mere £20-£30 more for the 3 days and proceeded to book and leave the said guesthouse. Ok the travelodge is a bit further away but you have taxis, buses and e scooters so no hassle in exchange for the comfort. My wife had stayed here years earlier and said that the standard has dropped significantly, with what was our room having been a breakfast lounge before. Having been in the hotel industry I found the guest house way below standard for guest house standards let alone travelodge/premier inn prices which he is charging. Customer service is key and these gentlemen had none:. Please do yourself a favour and do not stay here. Oxford has plenty of choices do not be fooled. This guest house should be downgraded by all sites and even inspected. Deplorable deplorable and more deplorable. A course in customer care is also essential for the staff here. It was our first day and nearly spoilt my holiday, had it not been for the abundance of options available at the click of a button.
ゲゲストReally nice room! Lovely toiletries (L'Occitane) and good quality coffee, tea etc, had everything I needed, quiet, comfortable. I had an issue with the power sockets and this was resolved within 10 mins. Excellent location, I would highly recommend.
This hotel self rates as 2 stars - room was small, no bath, small sink, desk, only stool no chair. Nothing else. Shared bath. If you are on tight budget & this is what you want, then it’s ok. Conveniently located by train station. Negatives: internet was unacceptably slow. Carpets in common areas dirty and need a deep clean. A paint job would make common areas more presentable. Stairs extremely narrow and steep. Continental breakfast included; staff friendly, helpful except for one grumpy individual.
If it was not for the amazing staff, I would have left and asked for full refund. The manager - I believe her name is Ema, and room cleaning lady, they call her Auntie were amazing. She did everything from cleaning the rooms, hotel, and cooking! She deserves a raise. I think the owner is lucky - did not meet him, but here is my feedback directly to him: You ate lucky to have such dedicated staff. Please acknowledge them and reward them. The hotel has a lot of deferred maintenance. No hot or good pressure bathroom water. Beds are old, window does not work, no light bulbs in fixtures, no heating, very cold rooms …. Etc etc May be you are waiting to sell the place. However, I think you should consider spending some money on capital repairs. The breakfast is terrible. Please try your self the Spanish or bacon omelette!