The reception staff are especially friendly and helpful. For example, Qasim came to our room the first day to explain and show us the safely locker, which operated differently than ones we've used in Canada (and it was easy once he showed us). He also spent time helping my visiting sister by showing her on the reception's screen, how to drive to her own hotel when she was ready to leave. Very knowledgeable and personable. We also enjoyed professional service from Amey, Jasmin, Marta, Katya (sp?) and others on reception. The room was clean and pleasant with a view of the University Church. The Quod restaurant served delicious food. My one negative comment is that the restaurant is very noisy both at lunch and dinner times - I'd suggest some way of partitioning some areas so that the conversation doesn't carry so easily. We and our visiting relatives had to raise our voices all the time to be heard by each other during our meals. We didn't experience that problem at The Ivy (a large restaurant nearby), which has wide, rectangular pillars in various places. The Quod staff cannot be blamed for this, but the noise does bounce and carry. It's the reason I'd didn't add a 5-star, just a 4 - because it was difficult at times to carry on a proper conversation. However, the hotel itself is well situated for a short walk in various directions to university buildings, museums, botanical gardens and much more. I am glad we chose this hotel. It is a nice hotel.
自動翻訳