Overall good.. just need to upgrade your wifi . Best service, all staff are kind to me and all my family .. really helpfull Breakfast is tasty but not at all , Plain poridge bad taste, model are same
旅先の様々な魅力を発見したいお客様に、ジ・アルツホテルは最適です。ジ・アルツホテルは、パレンバンの現地の雰囲気を感じたいお客様にお勧めの施設です。当施設はスルタン・ムハンマド・バダルディン2世空港まで13kmと、移動に便利です。付近のエリアは、Masjid IBAやPalembang Fountain Circle、SoMa Grand Ballroomなど、観光名所が豊富なことで有名です。館内の様々な施設で、有意義にお過ごしいただけます。パレンバンの当施設には、併設の駐車場があります。立地重視なら、レビューで立地が好評のこのホテルがお勧めです。このホテルは、出張のお客様に特に人気があります。
ゲゲスト2023.08.01
The hotel location was perfect. Near to many restaurant. Hotel staffs were friendly and nice too. They even recommend a local restaurant where the prices are reasonable. Thumbs up :) the room was valued for money and perfect. Thanks for making our trip so memorable with the good service provided💗💗💗
I could say that this hotel need renovation
The location, facilities and aminities are good
But the room so old and a bit creepy
Ahha~ i found cockroaches in the room and toilet-.-
Disappointed for 5 stars hotel
Don't know where to start. I have a few days left to stay at this hotel, but can't resist to review this hotel asap, cause i've been stay here for a couple days. My question, is it really 5 stars hotel? Like, really??! The good things are, the staff at lobby so humble (not the receptionist one), i mean the bell boy (who always wearing the green suit) and the guy on white shirt who always opened the door everytime we walk-in to. They're so humble, always say hi and put smile on their face. The receptionist, you need to learn from them, to smile and be nice when you talk to guest. The room, this hotel has a comfy bed, appreciate that, and room service has a good hospitality, everytime i call them to ask something, they can give me those things really quick. So lets start for the worst thing about this hotel. FIRST, the frontman at the breakfast resto and their resto's staff. The frontman name is Sinta, the woman who wears the green dress, she's so unrespectful, not humble, even when i'm waiting the staff cleaned up the table i want to sat to, then this woman came to my table then drag the staff to other place, man! he's cleaning my table, like why you drag him off?! Like what?! you need to learn etiquette girl, then there's guy who's so rude, he talk to guest in a bad way and like yelling, i don't remember his name. The only good staff at the resto is Yusuf and a girl who wears white shirt and green apron on her waist, they're both humble and always smiling. They both have good attitude. I don't like their food, i ate cereal and watermelon only, others really doesn't have a taste. really bad quality for 5stars hotel resto. and still have a couple days to eat the same thing, poor me. Then, one more, there's a door in corridor yang bertuliskan ”staff only”, mereka selalu membiarkan pintu tersebut terbuka dengan banyak sampah di dalamnya, dan staff staff yang masuk dan keluar dari ruangan itu sangat berisik sekali, EVERYDAY, they laughing so hard, even they're singing! I mean, you need to keep quiet untuk menjaga kenyaman tamu, namun mereka menutup pintu dengan sangat berisik dan berbicara sesuka hati mereka, even at midnight seperti itu juga. And we're in pandemic situation, this hotel doesn't has great ”protokol kesehatan”, mereka membiarkan orang berkeliaran without masker, and tidak ada yang menegur tamu tamu yang seperti itu. And one thing yang cukup mengganggu, ketika kamu parkir di gedung, ketika ke lobby harus melewati koridor bebas merokok, dan to be honest ini sangat mengganggu, jika ingin ada tempat untuk merokok buatlah ruangan khusus utk merokok! The only reason why i chose this hotel, because this is the 5 stars hotel, but i don't think i'll comeback to this hotel in the future. There a lot things to upgrade. Ahh and untuk sekelas hotel bintang 5 dengan ruangan gym semini itu, it's not good. Just trying to be honest here.
慌しい一日の終わりには、MaxOneHotels at Vivo Palembangでおくつろぎください。MaxOneHotels at Vivo Palembangは、パレンバンでも指折りの素晴らしい宿泊施設の内の一つです。当施設はスルタン・ムハンマド・バダルディン2世空港から車で13kmと、便利な立地です。GBI Musi Palem IndahやMasjid Darussaid、Masjid Musliminなど、周辺で多くの観光名所をお楽しみいただけます。お時間に余裕のあるお客様は、館内の様々な施設をぜひご利用ください。お車をご利用のお客様は、パレンバンの当施設提供の駐車場をご利用いただけます。このホテルの清潔度は高いと評判です。このホテルは、家族連れのお客様に特に好評です。
Really love this hotel! Go there with family, and add 1 additional room for 1 night for my in laws. Lake-view room is a must, it face east and have a good sunrise view by the lake. I book in-room tent and it comes with complimentary cakes and cute elephant plushie. It have mattress and pillow in it (its comfortable to sleep in, even for adults) and include additional breakfast. Service are great, breakfast food is good. Especially the japan corner. Never missed the japanese breakfast for my 3 days stay. On sunday they have kids corner with choco fondue. The kids club is big, and there's outdoor playground too. The garden around the lake is well kept. It's great for morning jogging or photo spot (plenty of photo spot).
YYopiKamarnya bqgus, fasilitasnya lengakap... Pelayanan nya baik. Sqlah satu tempat recomendid buat nginap, tp kemrin sedikit kecewa karna dapet kamar yg spreinya kayak blm diganti habis dr tamu sblmny, dan di teco listriknya masih ada sisa air