ホテル ラス ヴィクトリアス(Hotel Las Victorias Palmira)

Staff was excellent. 20 minutes to airport. Large pool and kiddie pool full of laughing families enjoying themselves. No air conditioning, no in room fridge. Wall mounted swivel fan did not swivel. pool and sauna close at 7PM Breakfast open at 7AM

The property charges me the use of the pool to my guess, also limited the time to stay there, they charge extra 20,000 pesos saying is for ******* payment , when I requested extra towels, the employee question me about what happened with the towels they left in am, also he bring it after I complained about he take so long time He told me “first He needs clean the pool,” the breakfast was very small and poor quality, Finally I only stay 2 days instead the 4 days as was planned , due this very poor customer service

I couldn’t check in. The door was locked and lights were off. No one responded to me. I had to go to another hotel.

Very clean and courteous staff….food was great…and cameras everywhere

Staff is friendly

Viajamos con amigos y 3 bebés. Pésimo servicio al cliente.las habitaciones se nota que no las renuevan hace 30 años, tienen humedad, sucias,huelen a viejo, las almohadas y camas súper duras y sucias.El desayuno es un tormento a parte de que te atienden muy mal dicen que no hay nada.

Estuvo bien solo que ese día no había agua fría, pero de resto todo bien