"The Pangasinan Regency Hotel has potential, but currently, there's room for improvement in various aspects. From service to amenities, a focused effort on enhancements could elevate the overall guest experience." From the front desk just issuing only 1 key card, the lobby’s ceiling is old and damaged, the elevator, their rooms and everything needs improvement
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RAFAEL
2023年4月27日
Hotel needs to improve internet connectivity.
Put up a coffee shop open for breakfast, lunch and dinner. Need not be open 24 hours.
Staffs are very courteous.
Upgrade of rooms still not completed hope to see these down soon.
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keith
2022年9月11日
I would not wish this hotel on my worst enemy. We booked for 5 days and left after 2. The 1st room, the shower didn't work and the closet door could not shut. The bedßheets were stained. After complaining, we were moved to a different room. The 2nd room did not have a toilet seat and the closet door still did not work. We gave up and checked out. The staff gave the impression that they really didn't care
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foong lee
2022年8月8日
Hotel are so old, not well maintence the room can see spider web and a lot of ants the bed and pillow are not comfortable .
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foong lee
2022年8月5日
This hotel is not properly maintence and look like haunted hotel in the night , there is no heater in the room the aircond are even spoil cannot adjust the coolness, the shower head are even rust, the pillow are too flat and the bed are so soft, breakfast is a buffet serving like Filipino breakfast, change my hotel after two days of stay.
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John
2022年4月27日
For non-balikbayans this hotel would suffice as they have no hot shower. The rooms are spacious, good for family with kids. Breakfast buffet was good. The staff responded well with our needs and requests. Money well spent here.
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june
2022年6月13日
Completely outdated, we end up not staying in that hotel
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Verified traveler
2021年12月15日
I was a little disappointed in the room we were in. The breakfast was ok with so many dishes. Staff were friendly especially the one that serves food in the morning.