This is not a luxe collection 5 star place at all. We paid almost double for this place than some of the 4 stars we seen in the same area. We’re currently here on day two and the water park is not yet open because the pools are dirty, they look green and smeary (nothing like what the photos on the jet2 website look like) even just walking around the water park it looked very dirty and run down. Around the main pool area there is a very small kids pool which is outside but undercover, this is where all the children play and that pool is heated, unlike the main pool which is very nice but currently unused because it’s not heated and is freezing, I can handle cold water but that was just too much, no one goes in it. Cocktails and beers are pretty good, not luxe tho, same with the food. The beach is closed because of bad weather and there was a land slide, no one seems to be doing any thing about it at all so if any ones due to come Here next week I’d speak to where ever you got your holiday from about a change of hotel asap as again this hotel is currently nothing at all like it is on the website. there is a tractor doing a little bit at the bottom of the Beach but nothing on the hotels part, they havnt even moved the sun beds so that the beach can be cleared. Even outside our rooms the floors are filthy, drain covers all off which my mrs fell over. Yesterday the power kept going off and on all day, which meant certain drinks was off, Wi-fi, lights tvs in rooms etc etc and the staff was just arguing with each other which made us feel like we was a burden asking for drinks etc. this review is purely to give you information that I’m sure the hotel and the likes of the sellers of this holiday won’t tell you and to give you a chance to rearrange whilst you still may be able to. This hotel is currently running at about a 3star plus has no beach or pool to in other than a small childs pool.
自動翻訳