My room overlooking the park, was extremely noisy. There is a building site next door and building starts at 7am. And there’s jackhammers during the day. Also, on the road below, was a metal plate, which banged every time a car drove over it (24/7). They should not be charging full price for the rooms affected by this noise. I took it up with the female receptionist who told me there’s construction all around Paris. Her attempt to deflect missed me. When I insisted, she said she would email her manager and send me a reply. 2 weeks later, no response. Clearly no action was taken. They should not be charging full price for these rooms. Very poor customer concern/service by this hotel.
自動翻訳