I recently booked a Flight + Hotel trip through allholidays.uk, an ALL-Accor website. It stated that Reward and Status points would be awarded, 1 point for every 2€. I completed the trip and I didn't see any points credited. I inquired about it and customer service told me that this stay was not eligible for any reward because it was booked through *******. I explained to them that it was booked through an ALL-Accor site and included the link and a confirmation e-mail that came from ALL to no avail. So, never again will I book these Flight + Hotel trips. It is false advertising.
自動翻訳