ルイーザ ホテル(Louisa Hotel Paris)

環境安靜，距香榭麗舍大街凱旋門很近！nice

Clean, good service, walking distance from the eiffel tower. Recommended

Older property, small rooms, no hair dryer, tea/coffee options or refrigerator in room. But close to attractions, transportation and suited our needs for short visit in Paris. Staff very nice and helpful.

We were exhausted from our flight and the wonderful front desk woman was able to get us in a room 3 hours ahead of check in! We were very grateful. It's walking distance from the Eiffel Tower and Arc de Triomphe. It's on a quiet street and our room was not in the main building, it was overlooking the central courtyard. It was cozy but not suffocating. My only complaint is that the bathroom smelled bad.

We were flying in to Paris Orly airport on the Friday evening and our flight was a little delayed. I knew we would arrive at the hotel late, and expected to arrive just before midnight so I emailed the hotel with the travel voucher the agent I booked with had sent months before to confirm we would be arriving late. The manager of the hotel answered my email and confirmed this was no problem and there would be someone there to check us in. We arrived at around 1am as there were some delays with public transport as well as the flight. When we arrived the night porter looked surprised and asked where we staying in the hotel and we confirmed we were. He said they were fully booked and could not find our booking. It turns out from speaking to the agent in the travel agency we used (trip.com via trivago) that the hotel did not take payment as instructed on the travel docket sent after booking and proceeded to cancel our booking, not telling either the agent or us when I queried a late check in earlier in the day that they had cancelled our booking. After a couple of hours in reception and on phone calls back and forth to the agent they found us another hotel in the city. Just as we were about to leave a man checked out in the middle of the night at after 3am. I asked the night porter had he checked out and was the room now available and he said yes but he was not a cleaner. He went up and gave the room a quick clean and changed the sheets which saved us having to go across the city to another hotel that late at night. The next day the agent paid the hotel in full for the two nights and discussed reimbursing us as they had effectively already been paid already for the room for the night by the person who checked out early and we didn't get our room until after 3:30am and it wasn't properly cleaned. The hotel refused them (I wasn't aware of this until later in the day when they called me) but at the same time were asking me to pay the tourist tax for Paris. In any case the rooms are very small, dated looking and overall the hotel isn't very nice. We actually found a dirty sock under the bed when checking out so it is arguable how well they cleaned the room even on the second day, and the carpet in the corners of the room and under the bed were dusty! It is in a nice location close to the Arc de Triumphe but apart from this our experience was awful. The main issue I have is the hotel gave our room away, accepted and got payment for our room from somebody else and then by pure chance in the middle of the night a room became available but yet they still expected full payment for us for both nights and refused any refund. All this while the only reason they didn't get paid is because the never took the money for the booking correctly as instructed. Secondary issue is they cancelled the booking without telling either us or the agent when I was in touch with them earlier in the day before arriving which would have given me time to sort out with the agen

Un très bon rapport qualité prix pour cet hôtel. Une chambre certe pas très grande (surtout la Sdb) mais propre et bien agencée. Une mention spéciale +++ au personnel! J’ai été accueillie avec une rare gentillesse, on sent que les personnes ont à cœur de faciliter et rendre agréable le séjour de leurs clients. Bravo vraiment car c’est rare de nos jours…et ce qui est rare est précieux!

L'accueil est chaleureux, le personnel de qualité, c'est indiscutable. C'est le rapport qualité prix (confort-équipements) que je déplore =＞ 192€ la nuit (sans le petit déjeuner) pour une très petite chambre, une literie que je n'ai pas trouvé confortable et 30° dans la chambre (au regard des chaleurs de début de semaine sur paris), impossible à faire descendre puisqu'il n'y a pas de climatisation dans l'établissement ;-( ! Un simple petit ventilateur posé sur la tablette, évidemment pas suffisant et trop bruyant pour le laisser tourner la nuit. Impossible d'espérer dormir la fenêtre ouverte, c'est une rue/quartier classiquement bruyant à toute heure. Un clin d'oeil: le gel douche : pas de distributeur mais un sachet de type "échantillon" par nuit et par personne, surprenant sur ce niveau de prix. Enfin le petit déjeuner est standardisé = pas de buffet ou de choix possible mais un plateau standard préparé: ce qui complexifie en cas de contraintes alimentaires. NB : Le petit déjeuner est très abordable quant à lui néanmoins (9€) et tout à fait correct si il est à votre goût. Je crains que les prix continuent de "flamber" sur Paris, coupe du monde de rugby, prépa des JO 2024... ceci peut, peut être, expliquer ce niveau de prix ?

Firstly, I'd say the hotel photos must be taken with a wide angle lens, in the very corner of the room, because my wife and I couldn't pass each other walking around the bed. Very small room. (Room 1) Second, after about 7am, the other residents in the complex that I assume live there, were wheeling bins around, talking loudly, and making a lot of noise. Third, the rooms are old, and fairly run down. Beds are pretty hard, the bathroom is one of those wet rooms that have no shower curtain, and the shower makes everything in there wet. There wasn't any soap or shower gel in the room. But more importantly, the hot taps did not have a high temperature safety device installed, so the hot water is scolding coming out of the wall, making the pipes burn your skin if you touch them. DO NOT LET YOU CHILDREN SHOWER ALONE. I'd say the hot water is around 85°C. That being said, the reception staff were helpful and kind. But this is €110 or so per night, and the location is great, so you can't expect much.