The hotel location is very good and convenient! While the best thing is the staff here are so helpful and friendly!
They told us the guide to get to the tourist attraction and even show us where to get some good food! That time was raining and the front desk do borrow us umbrella!
The hotel staff was excellent and went out of way to please.There were restaurants and grocery stores around the corner. The Yangtze River walk was just across the street and the Wanda travelers Center a short 10 min walk by foot. Overall a nice 1 night stay to catch a cruise boat along the river
I'll simply say that this is one of the best hotels I have stayed at. Value for money, design of my liking, exceptional service, excellent location are a few of the reasons why I highly recommend this hotel to anyone planning a vacation in Yichang.
I would like to mention the exceptional service given by Ms. Xiaolin, Ms. NiuNiu and Ms. MiaoMiao. They went the extra mile to make our stay a memorable one.
Room was a good size, cleaned everyday with complementary snacks and drinks replaced daily. Breakfast was really good too, we looked forward to it everyday for the 5 nights we stayed here. There is a laundry area you can use anytime you wish, a gym and a nearby park you can enjoy overlooking Yangtze river. It was easy to go around too, we booked Didi taxi even late at night and encountered no problems.
We hope to stay here again next time we visit Yichang!
We loved our stay at Westin Yichang. A new hotel opened in 2025. It is located at the riverside with stunning river view. A bit away from the city centre but we used didi to travel around with no problem. We absolutely love where we stay. During the day we were on tour bus or away for sightseeing, in the evening we would take the kids for a swim at the indoor swimming pool. The pool is super clean and warm and its huge. You would need to wear head cover which they sell around 3 yuan. After swimming, we would catch didi to a restaurant. Didi ride is super cheap too.
The room is huge (we booked 2 beds - 2 adults and 2 kids). Beds are comfortable. The pillows might be a tad too fluffy for my liking - but thats just personal preference.
Daily housekeeping and amenities replacements which we appreciated.
Services are amazing - everyone is very friendly and kind. They dont speak much English but they tried real hard to help. Should not have any problem communicating if you download the translator apps (we did not 😅)
We loved everything about Westin Yichang - but the real star is the swimming pool for the kids to swim around in the evening.
The downside:
The dining options are a let down. It took too long to wait for the food (we were the only guests that night). And the food did not impress us.
Overall: love Westin Yichang and would stay there again next time.