ゲゲストThe rooms at hotel were neat and clean. The staff is good and supportive. Had booked the stay for a day with family. Their restaurant serves a tasty food. Breakfast rates were high. It was going higher than our dinner price. But the property is good overall, will recommend to stay. Also it is at good location from hear ki pauri ghat.
ゲゲストThe male at the reception who wear spects is not very friendly. Tvs in their rooms don't even have basic news channels. Wifi is very slow i. E 10 mbps per second. It is still manageable there is no basic facility for drivers to even bath with hot warm water. Drivers are also humans, but you have below average facilities for them. At-least provide them hot water in winters to bath.
AAkuma7Very nice people, helpful and professional.
Toilet flush was not working for the duration of the stay, neither was the hot water for shower, even though the staff went beyond to fix, it was unpleasant.
I chose this hotel because of the positive reviews.
But I was disappointed considering the price I paid.
ゲゲストBest hotel in haridwar to stay near central location best staff suraj chauhan help us during our stay tasty food although it's a great choice to stay thanks team oaktel
BBaljinderSwimming pool is not clean enough, Gym smells.
Restaurant coffee machines had some problem on the evening on 13 May and staff said they can’t serve coffee.
On 14 morning I went for breakfast and expected nice espresso coffee at breakfast but staff approached to me and told me that same things as 13 evening that machines still can’t work.
How come you run a hotel and machine is not fixed in 14 hours ?
But hotel has nice espresso coffee if machine works …!