Hotel was clean and so comfortable, service was quick and great, food was awesome and tasty. Superb view of mountains from room. It’s a must visit hotel. Over and above the staff was so polite and helpful.
Great location and service - very attentive, responsive and supportive staff. The food was just about acceptable (ok-ish/so-so). But the overall experience wasn't that great as the hotel looks and feels very tired and run down. The furniture and ambiance were very shabby. Bed and bedding need to be replaced pronto (probably all over 20 years old, and it shows/smells!). The whole place needs a refurb and a facelift to meet Radisson standards. Until then, it's a 2 or 3-star hotel at best. Nothing even close to 4-star and 5-star is out to the question.
Your requirement they understand and provide you staff is very polite atmosphere is so positive. Once you have give chance surely you like that property
Dear team at hotel grand sharan, i recently had the pleasure of staying at your property and overall, my experience was quite good. The hospitality, cleanliness, and comfort provided were commendable, which reflects the standard of a 4-star property. However, i would like to share a small suggestion to enhance the guest experience further. Some essential amenities such as a dental kit and a hair dryer were unavailable in the room. These are typically expected as part of the standard offerings at a 4-star property, and ensuring their availability would significantly improve guest satisfaction. Thank you for your warm hospitality, and i look forward to staying with you again.
Location was good, but cleanliness is below average. Torn bed sheets, weathered furnitures. Washroom was clean. Water was provided on request. Tv didn’t work for two days. Staff was warm and courteous. Food was terrible. Got biryani which was like half made khichdi.