Hotel was clean and so comfortable, service was quick and great, food was awesome and tasty. Superb view of mountains from room. It’s a must visit hotel. Over and above the staff was so polite and helpful.
Great location and service - very attentive, responsive and supportive staff. The food was just about acceptable (ok-ish/so-so). But the overall experience wasn't that great as the hotel looks and feels very tired and run down. The furniture and ambiance were very shabby. Bed and bedding need to be replaced pronto (probably all over 20 years old, and it shows/smells!). The whole place needs a refurb and a facelift to meet Radisson standards. Until then, it's a 2 or 3-star hotel at best. Nothing even close to 4-star and 5-star is out to the question.
The location is in between railay station and katra bus stand (200 meter from the main road; accessible through auto. The food was above average, timely delivery and quality was also decent. One opportunity area is, 50% items of menu were unavailable like tandur and chinese. The staff was polite and branded appliances are installed; though tv cable operator issue may interrupt the services.
Your requirement they understand and provide you staff is very polite atmosphere is so positive. Once you have give chance surely you like that property
Location was good, but cleanliness is below average. Torn bed sheets, weathered furnitures. Washroom was clean. Water was provided on request. Tv didn’t work for two days. Staff was warm and courteous. Food was terrible. Got biryani which was like half made khichdi.