ゲゲストThe first impression one gets is that one is arriving in a ”dark” and dangerous area but it seems this is an area that is gentrifying and is very safe. The apartment complex itself was surprsingly modern, clean, well look after and well equipped for the comfort of those coming in for short or long stays. It's important to specifically mention one element that makes this place work so well and stay so well kept, the lady who met us and took care of the administrative stuff, Joanna, is an absolute GEM! She may look like just a simple caretaker but she made all the difference for us. She was pleasant, welcoming, supportive and ready to assist at the drop of a hat. She is efefctively doing the work of a ”Hotel Manager”, because she does the hard work of cleaning, overseeing maintenance, laundry, etc and yet, she is effectively the facilities Public Relations Officer and handles the administrative aspects. So, I hope her employers recognise what a great employee they have and compensate her accordingly. One suggestion for the owners, they have really fantastic thick towels but a simple trick I use in my own house is to buy a simple electric dryer, not to dry the laundry but, once the towels have been dried in the sun, run them through the dryer at moderate to high heat for 15-20 minutes and they'll be mice, soft and fluffy, otherwise, after a few washes, they start getting a little scratchy and rough on the skin. It was a truly pleasantly suprising comfortable stay.
ゲゲストWhen we arrived at the hotel, we got first class treatment , made us feel at home.great service from staff who are willing to help through out our stay.Excellent food selection and the high tea was very good.
Will definitely come back to sarova whitesands.
DDanThe location is peaceful. An older facility, somewhat run-down, but clean and orderly. Would suggest a bit more attention to beautifying the grounds, plastering and painting at the gate. The staff was friendly and responsive. The room was comfortable. A/C working well. Shower brought warm water eventually. We had a room service each day with fresh towels and bottles of water. TV was fine but not an internet TV. wi-fi was a bit spotty and slow. Room opened up to a nice patio which overlooked the pool. The patio is shared with another room. In our case there was a fairly lively family next door.
The pool is well maintained and pool area is pleasant. It is a shallow pool throughout.
ゲゲストThe Cocoa Boutique is a hotel with a lot of potential. The rooms are clean and very spacious but the decor is old and in need of renovation.
The location is excellent, right on the beach with great ocean views. The staff can not do enough for you especially the ladies on Reception!
The pool itself is lovely and clean however the few sun loungers available are in need of replacement and there is very little shade.
The food from the restaurant was very good and freshly cooked. We were late arriving and they stayed to ensure we had our evening meal. On another night we informed them we would not be back in time for dinner so they sent us the menu by What’s App and kept food for us on our return.
We had a lovely stay at Cocoa Boutique but it would have been even better had the decor been brought up to standard.