モシの駐車場付きホテル

I had dinner at the hotel and I did not realize that the waitress made a mistake and charged my credit card in US dollars instead of 33.990 TZ shillings. An hour later, the waitress knocked my door and told me about the mistake and that they would reverse the transaction in the morning. It took the hotel 2 days to sort that out with their bank (NMB Bank). I spent about US$500 on international phone calls with my bank in SA so that they undersand the problem and help me solve it. After a long struggle, I got my money back after 25 days. I am writing this to alert tourists who visit Tz. Please look at the credit card machine to ensure that the correct currency is being charged before pressing the buttons. Scrutinize the receipts that you get and keep them until you get home. Regardless of the nerve-racking experience that I had, I would like to thank the Kibo Palace Hotel administration and staff for their honesy (admitting the error) and for the great efforts they put forth to ensure thae reversal of the reve money as they had no experience with this issue before. Everybody at the hotel was sympathetic and very supportive. Every now and then they contacted me to see if I got the money or not. My advice to the hotel is to train their staff especially waitresses/waiters in using payment machines, and even improving their English to avoid such mistakes and hastles. I wish the accountant tooke me with her to the bank so that I know exactly what is going on so that I give solutions or ask my bank for solutions. if I come back to Moshi, I would definitely stay at the Kibo Palce Hotel and enjoy Mt Kilimanjaro views.

We had the pleasure of staying at Kilimanjaro Wonders Hotel before and after our hike up Mount Kilimanjaro, and it truly felt like a home away from home. The warm welcome from the staff made us feel instantly relaxed, setting the perfect tone for our adventure ahead. The hotel’s comfortable rooms were a sanctuary after our challenging days on the mountain, and we loved unwinding with breathtaking views of Kilimanjaro. The food was delicious and provided the hearty fuel we needed, especially after our hike. What stood out the most was the kindness of the staff. They went above and beyond to ensure our stay was enjoyable, offering helpful tips and sharing stories that enriched our experience. Whether it was the cozy ambiance, the attentive service, or the beautiful surroundings, Kilimanjaro Wonders Hotel made our journey unforgettable. We can’t recommend it highly enough!

Very nice small motel in Moshi Tanzania. Stayed 2 nights and enjoyed the view of Kilimanjaro, Staff was friendly and knowledgeable. This is a training facility for hospitality so the staff was great. We met quite a few people who were preparing to climb Kilimanjaro. Very reasonable prices and food was very good. Rooms were very clean and comfortable.

It was our first night in Africa after traveling for over 18 hours and we were delighted to stay overnight in the comfortable and clean rooms at Panama Garden Resort in Moshi. We were in our own little bungalow building. The shower and room facilities were good. The small bar area was perfect for a quick drink and dinner. Breakfast offered a variety and each of us were able to find something we liked. It wasn't a busy time and service was prompt.