Hotel is really clean, staffs were helpful and friendly. Breakfast was good enough to get your day started. I really like the free shuttle service the hotel provides to and from airport and metro, very convenient! Highly recommended.
The room is spacious and very clean. The sofa set is very nice to lounge around. Everything is great except the bed is lumpy and sunken a bit when slept on, my back didn’t felt good middle of night .
The hotel does not provide electric kettle to boil water & was not supplying bottled water to the guests as well. You had to pay for basic drinking water USD2.00 per 600mm bottle.
Getting drinking water is a big problem from the hotel.
The restaurant there is basis … there wasn’t much food available.
The only bright point is that airport shuttle service was provided.
Snow storm and unable to fly to ORD so I randomly chose this hotel. The room is alright. They have free breakfast and free airport shuttle but the service is only from 6PM-10PM ish. However you have to call them ahead to reserve your shuttle.
We had an excellent stay at Suburban Studios this week. From the moment we checked in, the front desk staff was incredibly polite, professional, and genuinely helpful. They went above and beyond to get us set up comfortably for our stay, and that level of customer service really stood out.
The location is also a huge plus — convenient and easy to get to, with plenty nearby. The only downside is the parking lot fills up pretty quickly, especially later in the evening, but honestly that was minor compared to everything else.
The rooms were clean, spacious, and well-kept, the beds were very comfortable, and overall the value for the price is hard to beat. For the money, I honestly don’t think you could find a better option if you tried. Highly recommend for anyone looking for a comfortable stay without overpaying.