LLau CK NicholasLocation is near BART, mall and restaurants. Room is spacious. Provided information were not clear, were told on email before arrival that daily cleaning service will be provided but we’ve been out on the first day and came back without cleaning done. Asked and was told rooms will be clean every other day. The room we were given got a clotted shower drainage, told the reception to fix it but nobody did anything not after 2 days of reminders. We were not offered a change of room either because the hotel was fully booked. The deposit they held on my credit card was still not released, hope it will be done soon.