I always wonder why a hotel thinks that close to elevator and directly under the AC unit is considered as „quiet room“ as requested?!
Other than that it’s a typical suites hotel with basic breakfast, fitness room and laundry. Did not use the pool.
Perfectly located in walking distance to the UTC mall.
The resort was beautiful. We loved the fact that we could walk to the beach, was perfect. Updated suite. Will definitely be returning to Captiva beach resort. The only thing we didn't love was the slither of beach that was available to us.
The hotel is good.
The staff is very friendly.
Everything is very clean.
Breakfast is good.
Room service is poor.
Don’t clean your room every day.
We was 2 days there and I call because we need change the towels.
They explained to me that I had to take the used ones to the front desk I did it. But there were four of us and they only gave us two towels. We were there two days ago.
So they gave me two pool towels.that's unacceptable.
The jacuzzi water it’s just warm.
Cuban people was there listening music inaceptable for us because we had kids
After staying at hotels around the same price for a few days that were dirty and roach infested, surestay was a breath of fresh air! The Sarasota location on north tamiami is extremely clean and well kept. Sandra at the front desk was extremely helpful and so nice! For the low price this hotel is a hidden gem!
Nos encanta la quinta inn!! El desayuno riquísimo y la habitación súper cómoda, además olvidamos la pasta de diente y ellos de manera gratuita nos brindaron.