The check-in associate was the friendliest person I have encountered in a really long time. The Hotel was clean inside and out. There was many restaurants in close proximity.
Tru Hotel is a great place to stay! The elevators were clean, the room and bed was comfortable. The only problem was there wasn’t much of a variety at breakfast time. If you guys put omelets on the menu, then it would be great!
We always to stay at Best Western if can when travel. This one was very nice. Clean, Great breakfast seating and food, wish could be in by 1p. Instead of 3 p. Pool was beautiful and room for handicap needs and dog. Great rewards! Close to everything and beach area about 4 miles.. grandkids love the Best Western.
Pros:
Rooms were very clean, breakfast was excellent and service was great
Cons:
Pool was closed upon arrival, we were not notified but thanks to Trip.com we got some help
It’s a pet friendly hotel. Our dog enjoyed his staying with us there. The rooms are clean. However, Breakfast is just okay. Overall, we had a nice time there.
Paid for regular room but got an accessible room that was horrible. Drawer fell apart, king mattress on a queen box spring, bugs in the hallway, phone plugged in and sitting on the floor. Pool closed due to poor landscaping that caused mud to run everywhere. Didn't enjoy my stay.
Front Desk team was very welcoming and accommodating to my room-change request.
The breakfast setup was kept clean and organized. I loved the cookies offered at the front desk.
The service was awesome. The facility was great and they also had great breakfast food. I gave you a five out of 10, but I definitely enjoyed myself in Wilmington North Carolina.