「This hotel exceeded all our expectations in terms of quality, luxury and service. The hotel is a short drive from the local airport and is perfect for safari. We used it as a base to visit different sections of KNP. We really enjoyed the stay and would love to come back. The facilities at the hotel are excellent and very comfortable. Highly recommended.」
Всё было на высоком уровне. Встретили очень доброжелательно, красивая ухоженная территория. Уютные номера, в которых было всё необходимое. Чай, кофе, вода в неограниченном доступе в течение всего времени. В стоимость номера было включено два сафари. Наш гид(Сидни) постарался максимально показать нам разнообразные дикого мира Южной Африки. Отдельно спасибо поварам, всё было очень вкусно и приготовлено с душой. Особенно вечернее барбекю . Ещё хочется сказать, большое спасибо, девушке менеджеру , которая нас встретила и всегда готова была откликнуться на наши просьбы и решить любые наши проблемы. С удовольствием вернёмся к вам снова, потому-что вы подарили нам незабываемые впечатления!
the Location was great and the restaurant staff were friendly and provided us good service, which is unfortunately the two positive parts of our stay.
when we arrive, the reception experience was very poor. No Information was given about the lodge or breakfast until I asked, and we were not even accompanied to our room. The condition of the room was disappointing. The shower and floors were dirty to the point where you could not shower without wearing flip flops. Housekeeping was also below standard. During our 2-night stay, the room was not properly cleaned, the bins were not emptied, dishes were not washed properly and both the bathroom and floors remained dirty. Only the beds were made. This was a very disappointing experience.