Really a last resort. Facilities are filthy and maintained at such a low standard. None of the bathrooms are clean, hardly ever any toilet paper. No space in ANY of the fridges in all 3 kitchens, and extremely unreliable WiFi that was only available for half a day. I wish I had something nice to say but I truly don't understand why this place is even still running. If you can afford to and if there is any other place in Cairns to stay, go there instead of City Backpackers. Really disappointing:(
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ゲスト
2022年7月23日
I was not happy with this hostel at all. On arrival, I thought that my room was pre-paid, and was shocked when the lady on reception told me this was not the case. I could not connect to the hostel Wi-Fi to check my bank balance so had to go to a shopping centre to check. I saw that I could not afford the bill to stay for the 4 nights, so I sent an e-mail straight away to let them know I could not afford to stay so not to expect me. Later on that night, they still charged the full balance on my bank card and I had to go through ******* to get a refund. Had I not been given a refund, I would have struggled to feed myself for the rest of my holiday as I am on a budget. I found the staff members very rude and unhelpful.
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Rebecca
2023年5月19日
Helpful, happy staff. Ill be back.
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greg
2022年7月6日
was a great stay a fridge in the room would have made it much better but was good anyway
Do not book through lastminute as there was no accommodation and they still have not replied there is no number to call do not use this web site
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ゲスト
2024年5月12日
This is the perfect place for people that are looking for quieter, smaller spaces without big crowds. Has a small kitchen with basic necessities and a laundry space (drying racks available). The person who runs the place is always on site, which is a plus!