「Terrible client service, if you have a problem with your booking, don't expect them to help. I called the hotel to modify my booking, in order to add 1 person to my reservation. For some unknown reason, the Queen size bed room I have booked, could not accommodate 2 people. Also they were unable to cancel my existing booking to book another room which could accommodate 2 people. Their solution was to book 2 different rooms. Seriously ?」