シェラトン フェニックス ダウンタウン(Sheraton Phoenix Downtown)

酒店挺乾淨的，咖啡好喝

房間有點小，位置很好，離會展中心很近，特別是參會很方便。

孩子很喜歡

Great location if going to Convention Center. Hotel restaurant is super yummy. Staff was incredibly friendly and helpful. The only downside was the TV that illuminates a light after you turn it off...if you are sensitive to light...this will kill your sleep.

Very nice. However they have 1000 rooms and only 200. Parking spots. Trouble with key cards but just had reprogrammed a few times a day.

We were not convinced that our bathroom had been sanitized before we arrived---spots around the sink, on the faucet, soap dispenser drips...The shower lever to direct the water up was broken, but maintenance showed up within 20 minutes of me informing the front desk. As the hotel was completely booked mostly with families with children competing for "Cheer" trophies, the hotel was crowded and noisy! But we LOVED Agnes in the lobby restaurant every morning for our coffee and breakfast! AGNES was kind, sweet, and competent!

The price of the rooms went up exponentially. Check in staff tried to charge for service animals and wanted their paperwork (illegal to ask for this). No continental breakfast for all, only “premium” members which is stupid given the price of the room. Beds were very small. I had a towel with dried blood on it. Other towels were torn and clearly very old. Hotel staff gave free parking as compensation.

Worst experience at a hotel ever. Paid way too much money to not be able to use a single amenity due to screaming kids running up and down the halls, smashing the gym equipment, playing dodgeball with the yoga balls in the gym, partying by the pool. There was not one single pop peaceful area in the entire place. And management did not care At all. The glasses in the room were dirty and crusty. The shower has to be cleaned before we could use it. The phone didn’t work. Will not be returning.