フェアフィールド イン & スイーツ バイ マリオット シャーロット パインヴィル(Fairfield Inn & Suites Charlotte Pineville)

Hotel was very clean, staff was friendly and helpful. Breakfast was good too. It was a pleasant stay.

Room was very clean, staff was friendly and gave good advice on a local eatery. Breakfast was a nice option to start the day. While the gym wasn’t too big, it provided good equipment that worked and was also clean.

Always a pleasure staying here! This trip was the first we ate breakfast before leaving. What a wonderful selection of fresh fruits, eggs, sausage, bacon, fresh waffles and a variety of usual "cold" items like cereal, muffins, toast, etc. The suite we booked was perfect for our family of four. Tons of room for the kids to move around after a long travel trip in the sitting area of the room. Then a spacious pullout bed when it was time for winding down for the night. Beds were comfortable and made for a restful evening to prepare for the second half of our trip! Front desk staff is always so welcoming when we arrive in the evening!

When I arrived I was informed the property was oversold and they could not accommodate my reservation. No attempt was made to reach out to me even though my phone number and email address were used when booking. No attempt was made to keep me, other than telling me ‘you’ll have to call *******’.

We came to Charlotte for a medical procedure. Firstly, it was in a great location, greenway walking trail was a 5 minute walk away. The staff was able to get us into our room early. Room was clean and spacious (we had the suite w/ a sofa and extra TV). The complementary breakfast was one of the best I've had at a hotel at this price point, whomever made the breakfast showed care in the perfect scrambled eggs and near perfect bacon. Gym could have used a floor mat (yoga type) to keep people off the hard floor.

The average rating was given because the heat did not function properly. It was hot and then cold all night. The property itself is nice and the staff was friendly.

Quiet, uneventful stay. They charge $20 extra at check in to cover "incidentals" by which they mean damage to the room. When asked they say it will be refunded if no damage is found after check out. This all should be explained upfront. Two appliances in my room did not work (one bedside lamp and the room coffee maker). At the complementary breakfast the oatmeal was cold and watery.

You need to be able to accept Credit Card info on your phone. Tap with CC info. Thank you

The room was spotless and the frurnishings were nice and the staff were all friendly. The A/C unit was very loud and the toilet clunked every time you sat down or got up. We were very disappiinted with the breakfast. There were a few cold boiled eggs but no other protien. They were out of breakfast meat, scrambled eggs, and yougurt. There was only 1 milk left. The manger explained that the vendor was late. She said she had a discretionary fund but it took time to get funds released to obtain additional supplies outside of normal distribution channels. There is a BJs right across the street. I would expect a Marroitt establisment to enable thier mangers to quickly cover shortages. We could have stayed at a less expensive hotel. This was definately not up to the standards we expected of Mariott. We will not be staying again next ti.e we are in Charlotte.