ベスト ウエスタン プラス プレザントン イン(Best Western Plus Pleasanton Inn)

The man that checked me in was extremely nice, the room was ok kinda outdated and some of the things the room just looked dirty- they had only 1 small trashcan the ice machine did not work on our floor. The pool and hot tub you couldn’t enter without the key but didn’t work? Stayed for 2 nights the bed was big but the bed was uncomfortable and hard with only a few pillows. If you are bothered by noise you will hate it cause the freeway is right there

The bed and pillows were very uncomfortable. The main at the front was not very friendly. The woman who does the breakfast was a delight and very friendly. Thank you for your kindness helping other guests.

The hotel was right beside a busy interstate Highway and I stayed for four nights and the noise was intolerable even with earplugs. I didn't sleep more than a couple of hours each night. It was the worst that I've ever had in my entire life.

The property was well maintained. The staff was friendly and attentive. The breakfast was alway hot and plentiful. I can’t think of anything sub-standard about this hotel. I really enjoyed my stay. Lalika was always very friendly and quick to resolve any issues that were brought to her attention and always made sure the breakfast patrons were satisfied with their meal and their stay.

Terrible paying double for the room. I arrived and presented my reservation number and it was not valid, they charged me for the room again. :(

The hotel is average. Nothing unique to say about the property.

Nice staff. Hotel was clean and rooms were modern. There were some ants in the bathroom, but no other complaints.

The man who checked us in was wonderful! He had great customer service and was funny!

1st time in Pleasanton our stay was nice the only complaint was the road noise from the freeway, they provided ear plugs I slept well anyway.