For the price you can’t beat it! This is an older single story motel with all rooms opening to the outside. No breakfast is provided, but it did appear they have coffee in the morning. Front desk and housekeeping staff were very friendly! *Note* Housekeeping begins their rounds early (8am)! My room was huge, even with a king bed. You could easily fit a Queen blow up mattress on the floor. The room was clean but could use some detail/deep cleaning in the harder to clean areas. The bed was mediocre in comfort - not as hard as the floor but by no means soft either. The king mattress was too large for the base so it hung over one side a bit and made it so you couldn’t really sleep on the edge of that side of the bed. The pillows were flat & lumpy. However, I slept great all 4 nights. Cable tv is provided. The shower is great - spacious with super hot water very quickly. The shampoo & lotion smell good. The entire flooring in the room is tile. The desk chair was surprisingly comfortable! I’d buy one for home if I knew where they got it. The mini fridge worked very well! My small bottle of water froze just a little bit. A microwave is provided in the room too. It’s a quiet area (unless a diesel vehicle is parked nearby & starts up before you are awake). Race Trac is within walking distance for snacks, lunch, & ice cream. I’d stay here again. As the title states, it’s a great value for the area. If you are “picky” or expect perfection, this is not the motel for you.
My sister and I went to visit my aunt that has dementia. We were very impressed with the cleanness and the excellent customer service. The kitchen lady was awesome and complimented us and the front desk person called and set me up on the awards program. It was a wonderful experience. Thank all of the workers at the best western in winter haven.
I am a Hilton Honors Diamond member. I enjoy staying at different properties across Hilton's portfolio. On a recent leisure Amtrak trip I decided to visit Winter Haven, and chose this property as it appeared relatively close to the station and nearby many chain restaurants. The walk between the station and the hotel looked to be a little dangerous, as there are no sidewalks on the road west of US 17. So I called Uber, and a short ride brought me to this hotel. I had checked in online the day before and chose my room, so I went directly there upon arrival using the Digital Key. The room was certainly ample for my needs and provided a good night's sleep. The bathroom was clean and had good counter space. No issues with hot water. The area is a busy commercial district, and as such there was a lot of traffic making it difficult to cross the street when going to my dinner place of choice. Spring Break in Winter Haven? Breakfast in the morning was good and it tided me over until my next meal back on the Amtrak train later on. Since I had enough time and the weather was beautiful, I decided to risk walking carefully back to the station. My concern with the walk along R Street was not my biggest problem. It turned out that there was heavy intersection construction at Cypress Gardens Blvd. & US 17, and all sidewalks and crosswalks were technically closed. With a suitcase it wasn't easy dodging the cones but I made it. Should have sprung for the car service in this direction too. Overall I recommend this property and would stay there again.
We had an excellent experience here. We had a death in the family and were trying to find a place for all of us to stay and had been having a hard time finding a place for the 8 of us. Kim was amazing at trying to get us rooms altogether and at an affordable rate, doing whatever she could for us to make us comfortable. The rooms were all very clean and my mother, who has been in the housekeeping industry for 37 years, was very impressed. Overall this was a good experience for all that was happening at the time. Thank you from The Barrett's.
I had asked for early check-in and they were able to go above and beyond to accommodate me. I really appreciated that! The hotel seems new, is very clean and has a host of amenities - fitness center, pool, complimentary breakfast. I didn't think that it was nosy and the location was perfect for me. The breakfast had scrambled eggs, turkey and pork sausage, pancakes, muffins, an assortment of breads and a wide variety of juice, milks, coffees. etc. I wouldn't hesitate to stay here again.
SSoumiaHôtel tout récent, quelques petits détails à travailler de nouveau, que l’hôtel a vraiment très bien pris en compte. Malheureusement un voyageur avant nous a fait laver ses vêtements qui était je pense infesté de punaises de lit. Nous avons eu donc le malheur d’en avoir une dans nos vêtements. Mais sinon l’hôtel est vraiment parfait le meilleur hôtel de Winter Haven j’espère que les prix ne changeront pas 😅
I was lucky enough to bid on this hotel in a silent auction for charity. I had no idea what to expect, and we were pleasantly surprised. Initially, I made the reservation with Angel, the manager. What a peach! Even though I got her voicemail at first, she promptly returned my call to secure the reservation. This hotel has modern decor, a wonderful breakfast and the pool deck was clean and delightful. We will definitely be back, except next time for a poolside walk out room.
Stayed here one night! What a great location. Lots of new businesses in the area. I have to commend the location for their customer service. I left a blanket and Jendra was quick to help me locate it after we left the area and Allison helped with pick up of my lost item. Nice room, comfy bed, and great customer service. We would definitely go back when in the area!
MMrsPiconeStaff members we interacted with were all awesome! Extremely helpful, understanding folks who were willing to work with us about a room upgrade snafu that was totally MY fault.
Check-in/out was beyond simple. Rooms were very clean, with the exception of one tiny 'baby' roach found dead under the A/C unit of our first room, but at least that says pest control is done. Better to be seen dead than alive😌
My one complaint is probably the Wi-Fi. It's free for the 1st device (at light browsing speeds), but if you need anything speedier, expect to pay for it. We had a total of 4 devices and ended up coming out of pocket for the unlimited package to accommodate simultaneous HD streaming and mobile gaming. At one point, had to call Wi-Fi tech support and they answered at 1:30a local time, fixed the issue, and even made good on the courtesy follow-up call. Well done!
Didn't get around to using the laundry facilities, so can't speak to that amenity, but we were so impressed with our stay, we'll definitely be returning.