My husband and I had a wonderful time staying at Hyatt. The service, amenities, and view were amazing. Despite it being a holiday weekend, the check-in and check-out services was quick as well as room service.
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NkeseP
2023年7月26日
My parents had a lovely stay here. The staff offered complimentary drinks for my mum as it was her birthday. The hotel was gorgeous and the service was great
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ゲスト
2023年3月28日
The location is perfect, after or befor sunset and sunrise, we could see excellent landscpe.
If you have an energy, you can go to the center by foot and could look the local's life.
Specially, the pool is excellent.
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ゲスト
2023年11月4日
Very nice for room and service
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fangfeeling
2022年12月2日
各方面都挺好的
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Durani
2024年2月20日
Everytime i walked in my room.it smells like someone did #2 before i get there. I couldn't see anything from my window because it need cleaning.
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Karen
2024年2月20日
My stay at the Hyatt in Port of Spain was horrible from the first moment we arrived and got worse by the minute:
Took an hour and a half standing in a short line to check in- took them 30 minutes or more to check one person in.
The carpet in the room was stained everywhere and looked disgusting. The service at the restaurant was non existent. Arrived at 8pm and was seated.. no one served us, we had to keep going and asking for help. Did not receive food until after 11pm! Found bugs in the room and Spock with front desk who said they would get back to us but of course no one did. Went out one day and returned to see our patio furniture was removed so we were not able to sit on the patio. Had to approach front desk several times to ask for the furniture back. It did arrive the next afternoon without any explanation or apology.
No one ever check on us when we were at the restaurant and it wasn’t even busy. Had to ask several times to receive assistance.
I am totally disappointed and embarrassed by the way this hotel is being run. Staff need to be trained on Customer Service!!!
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Jeronimo
2024年2月20日
I didn’t get the room I booked they give us double beds instead of king . Check in was almost 2 hours
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Judy
2024年2月19日
Beautiful safe classy boutique hotel in the heart of Port of Spain walking distance to all attractions and sites perfection right on the water